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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Product
on February 9, 2014
Posted by: RickPrincipal
from Littleton, CO
I have used Turbo-Tax for many years, and will continue to use it as long as I have to pay taxes. LOL
What's great about it: Ease, accuracy and econnomical
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Refund!
on February 9, 2014
Posted by: ASandman
from UT
Like the ease and convenience of being able to quickly work through my taxes in the convenience of my home.
What's great about it: Easy!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience!!!
on February 9, 2014
Posted by: Virgo51
from Lady Lake, FL
I have used Turbo Tax for several years and I think it is an awesome way to get your taxes done quickly, efficiently and hassle-free. I recomend it to everyone. Why risk giving your personal information to a tax center stranger? Do it yourself.
What's great about it: Easy to understand and use forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Unnecessary Screens
on February 9, 2014
Posted by: BJPM
from St. Louis
While I am relived to have filed my federal taxes, I am unable at the moment to file the state taxes. The process of starting and stopping, logging into and out of TurboTax always involved having to face the "keep up to date with tax law screen." I filled it out once and didn't like being asked to fill it out again repeatedly. Also, each time I went back to work on a section, I was faced with a "friendly" picture, again unnecessary.
What's great about it: I was able to do my taxes without a CPA
What's not so great: The amount changed oddly on my state taxes for no reason I could see.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but not perfect
on February 9, 2014
Posted by: SusanDH
from San Jose, CA
This is my second year using TurboTax and I have found it quite easy to use. It walks you through all the steps and provides detailed explanations for most of the items that may need further clarification. I will definitely use it again.
The problems I had were:
1. The math did not add up on one item. I had to enter numbers from a 1099-Q, and TurboTax automatically rounded off each item individually, which resulted in the total being incorrect. (For example, it would round up $50.51 to $51, then round up $60.51 to $61. Then it would add $51 to $61 and get $112. However, the actual total is $111.02, which rounds down to $111.) Then, TurboTax would tell me I made an error in entering the numbers because the totals don't match, forcing me to enter incorrect numbers in order to get the correct total.
2. I liked that it allowed you to choose charitable organizations to donate a portion of the state refund to. However, after finishing everything and before I filed, I decided I wanted to make an additional donation. I looked absolutely everywhere, but couldn't find that option again; it had disappeared. The option to put a portion of your federal tax toward the presidential election fund also disappeared.
3. TurboTax often provides a link to a further explanation for any item that may be confusing. However, there were several that I had no idea what they were talking about, and there was no further detail offered. For those I just guessed, but I wish they would provide details for EVERY item that may be confusing, not just most of them.
What's great about it: Easy to use
What's not so great: Math not correct, options disappear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TY for Turbo Tax
on February 9, 2014
Posted by: DJF47
from Chevy Chase, MD
Have been turbo fax fan for years. The form is so easy to follow a nd the advice is excellent if needed. Even complex issues are made simple.
Better than tax accountants! and cheaper!
What's great about it: Simple to follow, checks for errors, best refund
What's not so great: cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gave Me Confidence
on February 9, 2014
Posted by: Barb74
from Evanston, IL
Very comprehensive and understandable, great way to approach a daunting job. Easy to navigate the website and find answers to questions.
What's great about it: Very thorough explanations, easy to navigate the website and find what I needed, great advice to review before file.
What's not so great: Some IRS instructions on investments were complex, might go over this for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Outstanding but needs just one more form ...
on February 9, 2014
Posted by: Daniel501
from Central Pennsylvania
Outstanding product. I use TurboTax Home & Business. The only thing it does not generate is the PA CORPORATE RETURN required for Pennsylvania for my small business. I still have to go to my accountant to have this done for me. I would like to see that form included with the product.
What's great about it: Comprehensive, ease of use .....
What's not so great: Doesn't have all the forms I need ......
Written by a customer while visiting turbotax.intuit.com