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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Unbelievably easy.
on March 24, 2014
Posted by: jimmy1946
from Westminster, Colorado
This is the first time I did K-1's and although it took me a couple of tries, I think I can do them okay. Turbo Tax has most of the information available at help sites for K-1's. A great tool for doing taxes.
What's great about it: It looks for errors and has you correct them.
What's not so great: Lot's of paper.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax First Time User - Summary
on March 27, 2014
Posted by: Bobscobra
from Bolivia, NC
First time using Turbo Tax and used the Home and Business Edition. Clear instructions, easy to follow directions. I had a problem with the on-line version. Turbo Tax kept using my 2012 information and entered that into my 2013 taxes. I deleted everything and started again but the same thing occurred.
I called Turbo Tax customer support and they were great to work with. They eventually had to send me a downloaded version of the Home and Business program to resolve the problem and that corrected all of my previous problems.
Again the Turbo Tax program worked great, customer support was great to work with and they quickly solved my problems.
What's great about it: Turbo Tax was easy to use, and nice to have a program automatically update all Federal and State forms as you proceed.
What's not so great: Trouble with the on-line version and had to delete everything and start over twice.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a wonderful tool. I am so pleased.
on March 31, 2014
Posted by: Providenza
from Boston
I felt very confident and secure using TurboTax. I loved the fact that after I started and went on with inputting the numbers - I could close it - think about something else that I might include - and... return to it simply and easily in order to enter more information and/or do research. I am quite pleased that I was able to complete my entire return without anyone's help. The fact that I was able to download my Consolidated Investment Statement that consisted of several pages resulting in the correct information populated directly into the tax return was THE BEST. If not for this feature, I would have had to have my return prepared by an outside party.
What's great about it: I liked everything about this software. I have used it for many years and it has become continuously more user friendly
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Taxes
on April 1, 2014
Posted by: FredH2014
from Napa Valley, CA
I liked the automation - much easier to download a W2 than hand-enter it, for example. The process proceeded smoothly, even though I had to go back in and add more information to a section I thought I had completed earlier. It was easy to find the right section and to add the previously-missing information. Altogether, I think TurboTax made the job as easy and painless as is possible.
What's great about it: Step-by-Step questions helped me not forget any important items
What's not so great: No way to get around it! Taxes are tedious
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Program
on April 1, 2014
Posted by: Zeppo
from Portland, OR
I found this years version very complete and easy to use. I especially liked the business applications. I would recommend to anyone
What's great about it: Thorough
What's not so great: long downloads
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and simple
on April 1, 2014
Posted by: harleygirl7
from Arizona
turbo tax is so simple and easy to follow. Very helpful if you have to call the hotline.
What's great about it: I love how it remembers each return from year to year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 1, 2014
Posted by: Cathy7789
from Dallas, TX
Thanks, Turbo Tax! Loved that you caught my errors and helped me fix them, and organized everything from donations to business expenses, and brought everything over from last year too. A customer since 2004- and still happy.
What's great about it: easy and fast
What's not so great: taxes are still confusing, but this is as easy as it gets!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy work
on April 2, 2014
Posted by: Masie75
from South St. Paul, MN
Turbo Tax has my life easier for the past seven years at tax time. As an independent contractor the soft ware has made it easy to file my taxes and saved me a good bit of expense.
What's great about it: Excellent guides and assistance.
Written by a customer while visiting turbotax.intuit.com