Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
return
on February 10, 2014
Posted by: headout
from Smyrna TN 37167
Turbo Tax is a great program. I will use it again next year
What's great about it: questions asked
What's not so great: home office not explained proficiently
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 10, 2014
Posted by: pigs
from Salt Lake City, Utah
Saved a lot of money and trouble, not having to to an accountant.
What's great about it: Step by step reminded me of every duduction
What's not so great: I found it somewhat difficult to go back and check my business amortized machinery
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 10, 2014
Posted by: Nurse888
from Northfield Center, OH
As in years past, again Turbo Tax made it very easy for me to get my taxes done!!!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked My Refund Again this Year
on February 10, 2014
Posted by: sheilaws
from Stockton, CA
Complete, quick and easy. I have been using Turbo Tax since the 1970s; after training with HR Block. It made the training understandable for me.
What's great about it: the questionnaire method is so easy
What's not so great: There can be a delay to the response to your questions made to the forums and experts but I feel that is to be expected
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
How fast and easy it was to enter information
on February 10, 2014
Posted by: bjwtippett
from Roanoke Rapids, North Carolina
I've used this program most of my life. I'm very satisfied with their improvements each year when I enter my information and how it finds my last years information and puts it where it needs to be. It asks me questions that I'd never dream of thinking about ...which gives me back more money than I dreamed possible. I love the "It's Deductible" program that is included in this tax program. I found that items were worth more money than I gave then credit.
What's great about it: I love the quick response I get from the company and the IRS with this program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 10, 2014
Posted by: CAM5284
from Bromall, PA
I'm on 20 years using Turbo cannot say enough how user friendly their program has been over the years.
What's great about it: Always inproving
What's not so great: Nothing I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problem re 4797
on February 10, 2014
Posted by: BobLeon
from Natick, Ma.
I had a problem getting to form 4797, and only reached it when I attempted to physically insert an amount at line 14 of 1040 form. The instructions are not clear when one gets to the area covering foreclosures, long term losses, etc. Had the instructions been better I would have saved 8 hours of supplementary reading.
Otherwise, the program is good.
What's not so great: need better directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to do
on February 10, 2014
Posted by: Viking40
from Hunt, TX
It seems there is an error in Turbo Tax software. I lived in two States in 2013. In previous years, I had zero State (GA) taxable income - retired, moderate income. In 2013, I lived in GA from Jan 1 through June 30 in GA, with essentially same income as previous years; however, TT said I owed a tax for those 6 months. After working for 1 1/2 hours, determined TT apparently failed to split my taxable social security correctly.
What's great about it: Leads me to answer the right questions
What's not so great: None except see Review.
Written by a customer while visiting turbotax.intuit.com