 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Unbelievable -- Still Getting Better!!
on February 10, 2014
Posted by: flyerdave
from Federal Way, WA
I prepare early. I buy TurboTax early. I file early. So I sometimes have difficulties with the update process. I realize that the IRS is updating forms right to the last minute and that Intuit needs to update the software "on the fly." But this year, I had a few more "this section is not complete" messages than before. And TurboTax didn't try to "auto-update" each time I opened it #which is probably my mistake in setup#. Those are the only issues. I've used TurboTax forever and don't think I'll ever use any other software. Thanks to Intuit for continuing to improve the interface and the flawless swap from EasyStep to Forms. It's a great program!!
What's great about it: Guidance is one step at a time -- so I won't miss anything!
What's not so great: Unsure whether updates (forms, etc.) were always completed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The good and the bad!
on February 10, 2014
Posted by: blkrose
from Dallas, TX
I have used TurboTax for many years and appreciate the simplicity and always feel I am getting the best return. I tried the iPad version last year and this is not synced with the online version so I have not been able to access (print) my 2012 tax forms. I even paid for 2013 and still not able. Online assistance is not existence, which makes a simple process frustrating. With the growth in technology, a better job should be done in syncing the platforms especially if the end result is an electronic transmission through TurboTax.
What's great about it: Easy access and updates. Easy to maneuver and add information.
What's not so great: Access to last year's tax forms. The platforms are not synced.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 10, 2014
Posted by: Tweety33
It's really very simple. All I can say is try this way if you have the time. I tried tax people before, and they messed up. :)
What's great about it: If I can do it so can you. I even make my grown children do it themselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome refund
on February 10, 2014
Posted by: bigalpick
from Houston Tx
I'm getting use to using turbo tax.. all info is transferred from last year. easy to compare to what I did last year.. made it enjoyable.
What's great about it: went quickly
What's not so great: some questions diffcult to understand
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Usage from a long time user
on February 10, 2014
Posted by: GypsyV
from Florida
Although this year seemed a little harder to get through than previous years it is still a marvelous choice. I am glad to be able to setup all forms on my pc then efile and epay knowing my data is stored for next year.
Also I feel good knowing I opted for the extra audit protection.
Also I feel good knowing I opted for the extra audit protection.
What's great about it: options to be guided through the process or select your own
What's not so great: search didn't find the location I searched for so I had to manually go through the forms to find what I was looking for.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A CPA's Review
on February 10, 2014
Posted by: JPCPA
from Vancouver, Washington
Step by step instructions are easy to use and follow. Links to detailed information and instructions are good with concise clear explanations. For the average tax payer and/or small business this program will provide a better service than going to a tax service or CPA.
What's great about it: Easy and complete step by step instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs some improvement
on February 10, 2014
Posted by: Ronald1967
from Portland, OR
It made me miss an energy credit. I had to go to forms to correct it.
What's great about it: Easy to use. Downloads from Quicken and previous TT.
What's not so great: Doesn't handle tax free pension payments properly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy to use
on February 10, 2014
Posted by: KrisArp
from Thibodaux, LA
The thorough questions covers every possible topic so you don't miss anything. And you can go back and enter things you missed. Also looks for possible deductions and credit you didn't know exist.
What's great about it: Thorough
Written by a customer while visiting turbotax.intuit.com