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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
A lot to like
on April 15, 2014
Posted by: MJDHusker
Turbo Tax seems to keep getting easier to use. One criticism I have for 2013 is that the "Save As" feature was not on the file menu. It only showed up when I did a search for the command from the Help menu. I want to save multiple copies of my return with different scenarios, and found that a bit harder this year. I am not an expert, though, so perhaps I missed another way to do this. I also thought the section on IRAs was not as straightforward as it should be. It walked me through by asking me how much I had set aside, or was planning to set aside. I want TT to actually TELL me how much to put aside in the type of IRAs I indicate I want to use, not wait for me to say what I was planning to do, have TT do its calcs and tell me I can't, and THEN tell me what I could do. So I had to punch through a couple of times for me and then adding in my wife to see what we could put into our IRAs. I would have assumed that TT would have as a primary assumption that those of us doing our taxes want to be guided down the path of being told exactly how to maximize our IRAs. When I saved a file using "Save As" the program wanted me to password protect the file, for my safety it claimed. Ok, but it did not tell me if when I submit my file for electronic filing, will the IRS need my password? No? If not, then am I saving it with a password on my PC for my safety, but submitting it on the internet without one? How is that a ton safer? There are a number of small changes like this I would make to the user experience with TT.
What's great about it: Easy to use; auto-loads data from many financial sites
What's not so great: IRA section not as straightforward as I would like
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013
on April 15, 2014
Posted by: reh9989
After the wrong 2012 tax file was imported I did not catch it until 1/4 of the way through. I had to locate the file to upload and start over from the beginning.
What's great about it: Walks you through all you need...
What's not so great: did not list all 2012 tax files for possable upload (select)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Its Deductible is Awful!
on April 15, 2014
Posted by: TheFranks
Items in It's Deductible are from the 90's or earlier. Time consuming to find an item. No current items from this century are listed.
What's great about it: Turbo Tax is easy and fast.
What's not so great: It's Deductible is tedious and archaic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tool
on April 15, 2014
Posted by: LandedEagle
I have been using Turbo Tax for over 30 years. It has improved every single year and has made filing my taxes very easy
What's great about it: Easy to use
What's not so great: none
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to use
on April 15, 2014
Posted by: lisaar
I love using turbo tax. It is quick and easy to use
What's great about it: Uses what was filed year before as starting point! Easy to understand
What's not so great: additional info pop ups could contain more info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
John J. McNally
on April 15, 2014
Posted by: Johno44
Turbo Tax's 2012 computation on our 1040 was not correct for taxable Social Security income. It was $814 short so we had to pay an additional $120 in taxes.
Also, I have no idea where the program got the figures to compare our 2012 tax figures to those for 2013 as they were so far off I couldn't believe it. There was a difference of almost $15,000 for our AGI as well as other figures being incorrect. This sort of thing doesn't do much to generate a feeling of security and trust in Turbo Tax software.
Also, I have no idea where the program got the figures to compare our 2012 tax figures to those for 2013 as they were so far off I couldn't believe it. There was a difference of almost $15,000 for our AGI as well as other figures being incorrect. This sort of thing doesn't do much to generate a feeling of security and trust in Turbo Tax software.
What's great about it: Nice to have from last yeart all personal info imported from last year and to have all the computations seem correct .
What's not so great: 2012 computation not correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Time Saver
on April 15, 2014
Posted by: Builder62
If there's any Cons, it's the government's over-taxation at the Fed, State & local city levels that when combined, really do not encourage or help businesses, especially small operations like my own...this software sort of points out what is clearly over-taxation. I remember the years in which I would do this manually myself, never again! Thank You INTUIT !!!
What's great about it: Simplifies trying to understand gov't forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!!!!!!!!!!!!!!
on April 15, 2014
Posted by: brckwy
Ok it took me 14 hrs to complete from start to finish with no breaks, so to speak...I bought turbo tax about a month ago and thought that i could just whip through it, well if i had all the info i needed handy maybe i could have, but i had to look for a few items, print a few items from intuit, add up receipts from this and that and then spent an hr on the phone on hold for turbo tax to answer where do i put non-employee compensation 1099 misc info on tax return....I had to form a business, its not a business i just paid someone to help me with stuff cause with my job i didnt have time, i paid her out of my income, but over all i am happy with results and i didnt think i could actually accomplish doing taxes, i am so proud of myself and my husband proud of me too!!!
What's great about it: i did taxes all by myself, i didnt think i could do it
What's not so great: putting in the 1099 for non-employee compensation
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com