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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Turbo Tax is Getting Better
on February 11, 2014
Posted by: pickyparamedic
from Greeley, CO
We have been using Turbo Tax for years. We have a small business as well as full time jobs so there are many things that we have to include in our returns. Since Turbo Tax has changed so much since we started using it, it is much more user friendly. In the past I had to call the IRS to confirm what to do and make sure that Turbo Tax was doing what I needed it to. I would also have had to use the forums or contact support. Most of that is gone now. When it runs an error check, it is frustrating that it takes you to the form and not to the location in the interview that was addressing it. If nothing else, it should have a link to take you back there to make sure you recognize where the error was in the interview, not just on the forms. For instance, we use childcare while we are both at work. We put in one of the provider's name, first and last, but the form cam out in error on re-check. There were two blanks on the form for the name. I assumed that Turbo Tax would have separated the names, first and last, and appropriately put them in boxed. Instead, I put both names in the second box and ran the review again. Errored again. Put the first name in the first box and the last name in the box below it. (the boxes weren't labeled that way so it was a guess). This shouldn't be a problem with as much as Turbo Tax is supposed to do. With regard to our business, we have two vehicles that are used in the business but are also personal use. In the past, when we have sold the car and purchased another, I would have to do complex research including IRS publications, value of the car when purchased, the total number of miles the vehicle was used, the number for work and for business, get the percentage of both, apply that percentage to the selling price and then it applies toward proceeds to the business. I have since had to do it again and Turbo Tax took care of the percentages and figured all of that out in a mouse click. SOOOOO much easier. I'm very happy with Turbo Tax. I always have my taxes done by mid-February (dependent on all forms arriving in the mail.) This year we were done on the 6th. So glad to be done!
What's great about it: Most questions are easy to answer, pulls all previous information over which saves a considerable amount of time
What's not so great: When an error is found, it takes you to the form. It would make sense that it would take you to the question field
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & (relatively) Painless
on February 11, 2014
Posted by: shawnm8989
from Tampa, Fl
Used this product for years. They keep making it easier and easier. The only time I've ever been audited is when I paid an accountant!
What's great about it: easy and simple instructions
What's not so great: none found
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on February 11, 2014
Posted by: dustbunny123
from winter springs, fl
very easy to use, just answer the questions
What's great about it: very easy
What's not so great: cant think of anythin
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Checking errors
on February 11, 2014
Posted by: Iowajoe
from Southeast Michigan
When there is a filing error need to make it easier to find problem and make correction. Had to sort through a lot of forms to find error and still not sure if I made the right change on the form.
What's great about it: Gives direction on error
What's not so great: Difficult to find error on return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not as scary as I thought!
on February 11, 2014
Posted by: vocero
from Texas
I loved the program, especially since this is my first time to EVER do my own taxes. I admit that at first I was a little hesitant, but after every question, I started to relax more and more, since it's pretty basic (well, whatever I didn't understand I'd go the question box and try to find something similar to my question#, but I was impressed. It's quite nice. I always wondered about these programs #about the being audited I mean--I do not want any trouble with the IRS) and I finally tried it, and I'm glad I did, for it even shows you if you're at low or high risk & all that...thanks for making a program easy enough for people like me who are not tax return-savvy...
What's great about it: I liked that it verifies everything for you before you can go on to the next section.
What's not so great: nothing really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Im Done!
on February 11, 2014
Posted by: sealmajean
from Georgetown Texas
It is very easy, just answer the questions. If you have a question for Turbo Tax, just call them.
What's great about it: can work on it at your leisure
What's not so great: I don't have much leisure time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on February 11, 2014
Posted by: cpayton22
from Rocklin, CA
I've used this product for MANY years for both my business, self, and my fiance's taxes and I love it !! It's easy to use and offers lots of support!
What's great about it: Easy to use
What's not so great: Have to pay for state E-file
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Easy Fast!!!
on February 11, 2014
Posted by: Jesse100
from Rensselaer, NY
Straight-forward instructions. Easy to complete, logical. Don't change a thing.
What's great about it: So easy; made doing taxes fun, or as much fun as it can be.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com