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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
GREAT PROFESSIONAL SOFWARE
on February 13, 2014
Posted by: ZANNECAR
from BLOOMINGDALE NJ
GREAT SOFTWARE EASE OF OPERATION ONLY DOWNSIDE EXTRA CHARGE TO E FILE THE "ONE" FREE STATE
What's great about it: EASY AND ACCURATE
What's not so great: PAYING EXTRA FOR STATE E FILE
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Product
on February 13, 2014
Posted by: FredKCO
from South Carolina
I have used TurboTax for the last 8 years and it is real good in that it prompts you (In english - not tax lingo) and helps you do it right and not make errors.
I will continue to use this product.
I will continue to use this product.
What's great about it: Ease of use
What's not so great: error checking is sometimes redundant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 13, 2014
Posted by: Jim8771
from Mission Viejo, CA
Why does it take so long to load the program. This is why people leave TurboTax.
What's great about it: Easy to use
What's not so great: Loading program is a big problem
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on February 13, 2014
Posted by: mwilson1107
from Twin Falls, ID
I have used Turbo Tax for years, and never have a problem. I love this software it incorporates everything I need.
What's great about it: Easy to walk thru no hassle
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Work
on February 13, 2014
Posted by: Sarkiusian
from Fresno, CA
Excellent stuff and the recording keeping is awesome.
What's great about it: Easy to use...the guide is great and I love the step by step process.
What's not so great: I have no worries
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very User Friendly
on February 13, 2014
Posted by: jphilemon1
from Charlotte, NC
I was able to do this my first time and it took about 7 hours total. This includes all the set up.
My husband has his own business and I work outside the home, we have rental property and our daughter is in college. All in all, I like the control it gives you to find deductions that your accountant might not think to ask you about.
I highly recommend this to someone who does not mind doing it themselves. I anticipate next year will go a lot quicker!
My husband has his own business and I work outside the home, we have rental property and our daughter is in college. All in all, I like the control it gives you to find deductions that your accountant might not think to ask you about.
I highly recommend this to someone who does not mind doing it themselves. I anticipate next year will go a lot quicker!
What's great about it: User Friendly, good instructions
What's not so great: Few areas can be intimidating and required some extra research
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple Easy Refund
on February 13, 2014
Posted by: NanC652
from Massachusetts
I find Turbo Tax very easy and simple to use. Have been using this software for several years now and have not had any problems. Quick and easy e-file too which makes for a very quick refund. The only problem I found this year is the state software did not have all the forms to file when sending both returns. Had to wait over a week for it to be available and no notice or info until you actually went to send. I even checked for updates before going to e-file. Other than that I would recommend this product to everyone.
What's great about it: Very easy to use and fast
What's not so great: Some forms not available when ready to file so had to wait and not informed until you actually try to e-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great for most situations...except....
on February 13, 2014
Posted by: ProPhoto2014
from Albany, NY
Should be a bit easier to recognize rental properties and taxes paid on them. Seems to want to say to enter my rental property taxes as my home property. Should recognize I don't live there when it asked "Do you live here."
Other than that, the tickers help see what each entry does to your return so that it's easy to manage if it's worth entering things in.
The review is a great tool to spot errors. The audit risk indicator saved me some pains on putting in a deduction that didn't affect my return but boosted my audit risk.
Also can't complain about the guarantee.
What's great about it: Great for most filers
What's not so great: Not a great guide on rental properties
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com