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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
found deductions for me
on February 13, 2014
Posted by: Tompeddy1
from Massachusetts
Over All Turbo Tax is great!
What's great about it: easy to use
What's not so great: Audit Defense purchase does not work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Tool
on February 13, 2014
Posted by: booboy
from Plano, Tx
Great program, have been using it for years. I would like it to return to where I left off when I stop, close the program and the open it again.
What's great about it: Ease of use
What's not so great: When stopping the return, doesn't return to the place I stopped
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unhappy
on February 13, 2014
Posted by: Unhappy99999999
from Irvine, CA
Each year I click the same answers, why can't last year's be my default for this year?
I'm under 18, which makes me ineligible for the Amazon gift card offer. THEN WHY EVEN ASK IF I WANT IT and have me fill out additional forms?
Thanks for the convenience of not needing to fill in tax forms from scratch, but why waste my time with the other issues?
What's not so great: Each year I click the same answers, why can't last year's be my default for this year? Under 18 no Amazon card THEN WHY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
refund easy
on February 13, 2014
Posted by: BIGRED820
from Mount Vernon, WA
10 yr turbotax customer. Nothing is easier for my home business and rental properties. Even though I didn't make any money this year in my home business, TT helped me take the allowable deductions. Thx and keep up the good products.
What's great about it: The process was made simple for all my business needs
What's not so great: Sometimes when you make changes, you need to answer all the basic questions again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love seeing the change in refund with every number
on February 13, 2014
Posted by: Pusch
from Rogers City, Mi
I would definitely recommend Turbo-tax to anyone.
What's great about it: Ease of entry
What's not so great: Last year I could have some review return. Not so this year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problem Installation
on February 13, 2014
Posted by: GWSr
from Rural Oregon
I was not pleased with the installation this year. It took several hours to determine what to fix so it would install, then I had to download patches so it would work. Once installed, it seemed to go fairly well, but every time one section was completed, it did not go to the next one, so I had to scroll through to determine what to do next. I had to go through multiple corrections because the software bypassed certain forms or boxes that were not asked for when inputing the figures and supporting data. I think TurboTax did a poor job for tax year 2013.
What's great about it: None
What's not so great: Had to obtain patches to be able to install
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great refund!
on February 13, 2014
Posted by: Karensusie
from Albuquerque, NM
i have used Turdbo Tax for over 10 years. I love that I can do this in my jammies. I even do my daughter's and my brother in law's.
I can't wait to buy it every year, and it goes on sale right after I buy it.
What's great about it: Quick review of filing with my child as dependant or not
What's not so great: printing creates a mess. Have to print specific forms separtely
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 13, 2014
Posted by: shirl50
I had a couple questions this year about tax situations and I was able to find the information I needed by looking at the forum. Provided answers plus references or links to IRS publications. Thanks.
What's great about it: Walks through all possibilities; Q&A support for questions; links to IRS publications
What's not so great: None
Written by a customer while visiting turbotax.intuit.com