Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Fees are starting to add up
on February 13, 2014
Posted by: Reviews
from McLean, VA
There's a fee for preparing the state returns, a fee for e-filing the state returns, a fee for processing your refund. We will probably look for another tax preparation software program next year because the fees are getting out of control.
What's great about it: Easy way to tie multiple state and federal returns together using one set of information
What's not so great: There seems to be a fee for everything now
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 13, 2014
Posted by: Jrdickinson
from Charlotte, NC
Great Product and HIGHLY RECCOMENDED!!
What's great about it: Simple, Effective and Easy to Use
What's not so great: NONE!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
WORTH IT WEIGHT IN GOLD!
on February 13, 2014
Posted by: MY70STANGS
from SAN ANTONIO, TEXAS
FIRST TIME USING IT ON MY OWN AND ALL I HAD TO DO WAS FOLLOW DIRECTIONS
What's great about it: EASY TO NAVIGATE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 13, 2014
Posted by: Kulfo
Really straight forward. Get your records in hand (or enter them as you find them) it is not hard to do. I have been using TurboTax for years and I now use it to do my taxes for out small business (and my regular job). I have always been happy. I needed help transferring my work from the online TurboTax.com to the desktop version, I posted my question someone answered in a matter of minutes. Thank you.
What's great about it: Straight forward. Easy to use if you have all your records in hand.
What's not so great: Nothing I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund done right
on February 13, 2014
Posted by: KansasTaxWoman
from Kansas City, KS
I have been using Turbo Tax for years and I have really enjoyed the ease of the program. If you need details it makes it easy to find and if you need help there are several options available. I have always recommended this program to my friends! I feel that with the price that 1 state should be included.
What's great about it: I like how Turbo Tax makes sure that you have thought of everything.
What's not so great: I wish state was free with the purchase.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Again easy to do my Tax return
on February 14, 2014
Posted by: OttoDutch
from Tucson, AZ
This is the fifth year I use TurboTax for my Tax return, and again it has been an easy experience. No filling of complex sheets, just the answering of straightforward questions. Also the automatic download from my broker account tax info makes the tax preparation simple.
What's great about it: Automatic download from my broker accounts
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax Review
on February 14, 2014
Posted by: PTRO96
from Wisconsin
This was a lot harder than other software we have used in the past. Seemed more complex for the same outcome.
But we did accomplish this by ourselves.
What's great about it: Accurate
What's not so great: Harder to use than other software we have tried.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 14, 2014
Posted by: Bishinik
from Arlington, Texas
Turbo Tax has come a long way since I first used it over 10 years ago. I like the ease of going from one section back to another and making changes. I used to find it tedious. The tracking of the amount owed or the return is also a useful feature. The help menu and ability to pull up related forms at any point is great. Thanks TurboTax
What's great about it: Ease of use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com