Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Tax refund sent off!
on February 14, 2014
Posted by: pagejohn
from Washington DC
I could not have completed this process without Turbotax. Been using it for 5 years now and its a lifesaver.
What's great about it: carried forward my info, can immediately see tax impact of different options.
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating
on February 14, 2014
Posted by: Jeans1
from Madison< WI
My information was correct on the tax forms but not on the forms completed on Intuit Turbo Tax. Don't understand why. Made many attempts to change the worksheets but to no avail. Felt the program is not totally acceptable because of this inconvenience.
What's great about it: Pretty easy to use
What's not so great: Didn't like that I couldn't edit Income or Deduction pages
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on February 14, 2014
Posted by: KcMissiK
from Jefferson City, MO
I used to pay an accountant a lot of money to do my taxes. Not anymore! I trust Turbo Tax completely! Love this software, easy to use and understand.
What's great about it: can do taxes yourself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
this yr seemed to be a glitch
on February 15, 2014
Posted by: olivesmom
from Fl
Im not sold on TT yet. I find it very confusing. Having to go back to certain areas require you to go through so many questions already answered.
What's great about it: can be done at your home or office
What's not so great: has same things repeated in different areas, gets confusing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 15, 2014
Posted by: Zenazett
Problem with E-filing some how your files got my ssn wrong but gave m no way to fix their mistake only said that I must be wrong so I had to fight with it and still the issue was unresolved it was frustrating and now there is no way for me to do E-filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Makes it Easy
on February 15, 2014
Posted by: MsO234
from District Heights, MD
I have been using this product for a number of years and wouldn't dream of tryhing to file my taxes without it. It has already interpreted the tax laws for me.
What's great about it: It makes it easier to file your tax at a reasonable price.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mileage
on February 15, 2014
Posted by: mc1860
from VA
I only want to take the federal mileage deduction.
What's great about it: None
What's not so great: Should be able to only list mileage. I only want to take the federal mileage rate deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We love Turbo Tax
on February 15, 2014
Posted by: Skywise
from Central, PA
We love how easy it is to prepare and submit our taxes with Turbo Tax. It takes us less than half the time it used to take when we did it manually, and Turbo Tax makes sure our math is always right and that our returns are free of errors.
We always buy the Audit Protection service, but thankfully have never had to use it. *crosses fingers for this year too*
What's great about it: Easy to use
What's not so great: May not always get the best state return, need to go thru it manually
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com