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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
In by the deadline!
on October 15, 2014
Posted by: MitchinMS
The TurboTax process was straightforward as usual - from my initial extension to the October e-file. I may amend with more information in a couple months, but that process is typically painless as well.
Pros:
- The TurboTax interview process is a wonderful walkthrough of key return items. I do not transfer from Quicken, but am able to review my Quicken reports and quickly get the correct data into the correct spot in TurboTax.
- E-filing is finally here for my situation (multiple 2106's per filer# at both the Fed and state #MS) level. This is a great plus for me, as post offices here in my small town don't typically stay open until midnight on tax days.
- Overall, the TurboTax experience is smooth. Kudos to Intuit.
- The TurboTax interview process is a wonderful walkthrough of key return items. I do not transfer from Quicken, but am able to review my Quicken reports and quickly get the correct data into the correct spot in TurboTax.
- E-filing is finally here for my situation (multiple 2106's per filer# at both the Fed and state #MS) level. This is a great plus for me, as post offices here in my small town don't typically stay open until midnight on tax days.
- Overall, the TurboTax experience is smooth. Kudos to Intuit.
Cons:
- My Mississippi state return picked up some odd "additional" 1099s that failed my review. They were not in my Fed return, and did not have a delete option in the state return. They also required Payee, recipient, and tax ID fields filled in. I was able to work around this by filling in dummy values, but it was a minor annoyance that I hope is fixed before next year. As there were no monetary amounts in any of these 1099s, my tax situation was not affected.
- My Mississippi state return picked up some odd "additional" 1099s that failed my review. They were not in my Fed return, and did not have a delete option in the state return. They also required Payee, recipient, and tax ID fields filled in. I was able to work around this by filling in dummy values, but it was a minor annoyance that I hope is fixed before next year. As there were no monetary amounts in any of these 1099s, my tax situation was not affected.
What's great about it: Excellent interview walkthrough as always; e-filing for my situation is finally possible!
What's not so great: State return (MS) created some "phantom" 1099s for me
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on October 15, 2014
Posted by: LB36
Great program, gives me confidence that I am getting all my deductions and I don't have to worry about an audit.
What's great about it: Fast and Easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on October 15, 2014
Posted by: ImRafa
Recommend anyone who wants to do their own taxes to try Turbo Tax ...can't go wrong.
What's great about it: Easy walkthrough, good help.
What's not so great: Some business deductions definitions were vague and State filling not free...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 turbo tx review
on October 15, 2014
Posted by: im4flattax
For the most part turbo tax is great. However, when doing the final review i find that I have to make corrections to some forms and I don't know why or understand some of what it is asking for. It is frustrating because you are almost done at that point. Also a better explanation is needed for the alternative minimum tax. I don't know what that is really about.. There needs to be a better explanation as to why we have to complete that form.
What's great about it: easy to use - slow guided process
What's not so great: some forms need better explanation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 15, 2014
Posted by: Robosaint
I have used TT for about 15 years. As always Great JOB guys and ladies!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good Experience
on October 15, 2014
Posted by: greenhillsbilly
TurboTax did the job and did it well.
It all worked smoothly, without any crashes. What I would love to see improve is the navigation when going through the interview process.
What's great about it: Relatively easy to use, stable
What's not so great: Navigation seems convoluted
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 15, 2014
Posted by: jebishop
had to use adobe acrobat to create a printable copy of the return.
What's not so great: print pdf file was garbage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes aren't fun but Turbo Tax helps.
on October 15, 2014
Posted by: antoanto
Almost every year, when I get to the end review, I get asked the same questions about my auto. i.e. Do you have written evidence of the business use of your car? How many miles did you drive for business? The weird part is that I'd already answered them and even after I answer them and it gets reviewed, the interface asks the questions again. Even at electronic filing, it asks one of the questions one last time. I don't get why this keeps happening. But its a small quibble. Most everything goes very smoothly and I have a pretty complicated return because I'm a small business owner.
What's great about it: It is very user friendly. I think almost anyone could do their taxes.
What's not so great: At times it is hard to navigate to a form or to grasp where you are.
Written by a customer while visiting turbotax.intuit.com