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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
We love Turbo Tax
on February 15, 2014
Posted by: Skywise
from Central, PA
We love how easy it is to prepare and submit our taxes with Turbo Tax. It takes us less than half the time it used to take when we did it manually, and Turbo Tax makes sure our math is always right and that our returns are free of errors.
We always buy the Audit Protection service, but thankfully have never had to use it. *crosses fingers for this year too*
What's great about it: Easy to use
What's not so great: May not always get the best state return, need to go thru it manually
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Tax Day for Me
on February 15, 2014
Posted by: Softail
from Dalton, MA
I've used this tax program for 7 years. The small business program has worked extremely well with my husband's construction business and I feel we maximize our refund in the comfort of our own home. Will use again next year for certain!
What's great about it: Ease of use; presents all possible tax savings; fast; intuitive
What's not so great: Nothing, except delay of Fed and State tax forms...not TurboTax fault!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on February 15, 2014
Posted by: jubu57
from Spring Lake, MI
I've used Turbo Tax for many years and each time they may change the layout a bit, but the questions are so easy to answer. I have great confidence that my return is accurate and everything is included to get the best refund or lowest tax due.
What's great about it: Simple questions, used for many years with success
What's not so great: hmm, can't think of any just yet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love my refund
on February 15, 2014
Posted by: wlobos2
from Simpsonville, SC
No matter how complex Turbo Tax is great to get through your tax filing easily and pain free.
What's great about it: Awesome and easy to use, love the walk through question process
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saves time and money.
on February 15, 2014
Posted by: ShadigeeNY
from Medina, NY
This is the fourth year we have used Turbo-Tax. It is great. I used to do our taxes manually. This is a great relief and very easy. Also, the Tax Audit Insurance is a mind easer.
What's great about it: Easy to use, continually checks accuracy, rates audit liability
What's not so great: Some special items need to be checked carefully.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 15, 2014
Posted by: Jane04
from Pennsylvania
Turbo Tax was easier to use than other online tax preparation software I've tried. Also, much cheaper than going to the big company tax prep company.
What's great about it: Turbo Tax is easy to use. The questions are in plain language with help in many places if needed.
What's not so great: When checking errors, there wasn't much information to help choose an answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Entry and Review
on February 15, 2014
Posted by: Returninguser2
from Pensacola, FL
Have been using TurboTax for at least 14 years and have found it to be accurate, including a complete review before filing. This year lacked on opening the file each time asking if I want to get any IRS updates.
Also, I need a special ID number as I had my identity taken for IRS purposes. The location to enter the ID number received from IRS is always difficult to find.
Also, I need a special ID number as I had my identity taken for IRS purposes. The location to enter the ID number received from IRS is always difficult to find.
What's great about it: The ease of completing all required forms
What's not so great: Lack of having IRS updates found when opening TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
At home
on February 15, 2014
Posted by: joyat55
from Pennsylvania
I really appreciate the fact that I could complete my tax return at home and if I forgot some papers or receipts, I could retrieve them without making another trip down the road
What's great about it: -File at home - No figuring and getting confused - Able to go back and correct errors without a new form
What's not so great: - Must have last years info handy -Must understand all the current tax language
Written by a customer while visiting turbotax.intuit.com