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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy and Affordable!
on February 15, 2014
Posted by: Seahawksfan88
from Washington, DC
Loved my experience with Turbo Tax this year! Last year we tried another tax service since we had some major life changes (moved across the country, started a business, and started working for Congress). We ended up getting surprised with a huge tax bill and were very upset with the competitor. I vowed to quickly return to Turbo Tax in 2013! As planned, I bought Turbo Tax–at over 80% less than our previous year's tax fees–and have easily filed our tax return in under 3 hours. We saved a ton of money and time!
What's great about it: Quick, intuitive, easy, and inexpensive.
What's not so great: Had a few problems with an unnecessary requirement to update.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good results
on February 15, 2014
Posted by: edcamoy
from New Jersey
Light blue colors on this and many program pages are way too light - change color to Black
What's great about it: step by step is good
What's not so great: ligh blue ink color makes it very hard to make correct choices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Error-Couldn't Electronic File
on February 15, 2014
Posted by: Misterchocolate
from Washington
Turbotax treats fellowship income correctly from a income tax purposes, but for the life of me, I cannot figure out how to exempt it from SE tax as provided in Rev. Rul. 60-378 without going in an just overriding the amount. When you override the computation, you are unable to electronically file. Please figure out how to fix the SE issue on fellowships. Lots of poor college students receiving fellowships are probably pay too much in tax if they are paying the SE tax.
What's great about it: Easy to use & Carryover of annual data
What's not so great: If the program has to be overridden, you can't electronically file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
gets easier every year
on February 15, 2014
Posted by: oxendine
from Hobe Sound, FL
I recommend Turbo Tax to anyone that will listen. The software has been working great for me for several years.
What's great about it: super quick
What's not so great: waiting for forms (not turbo taxes fault)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dad
on February 15, 2014
Posted by: horseforme
from Mason, MI
have used this for many years and am pleased.
What's great about it: simple, intuitive.
What's not so great: trying to get to cute when printing and saving. making it more difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but not great
on February 15, 2014
Posted by: WB48
from Liberal Ol' Maryland
There is "alot" of good info and helpful questions T-tax asks. However, it is not as user friendly as it could be. There are times when I go to a help menu and the info is not available.
Another issue is that if I have a particular item I want to enter, [This year it was work related tools.] there are times when I cannot access a particular worksheet in full but am only given specific options that may not apply to my situation as readily as other options. I have done my own taxes in the past, and while not a professional I am proficient in reading and filing tax forms. I would like to be able to access the tax forms, even if I do not answer the question in the way T-tax would like.
What's great about it: Very detailed analysis of potential deductions
What's not so great: Not as user friendly as it could be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Printed return
on February 15, 2014
Posted by: RPS7676
from California
I would like to see a copy of the return before it prints, I found mistakes on the printed version, I corrected the mistakes and had to reprint the return.
How about print the Federal return then ask to print the state return.
How about print the Federal return then ask to print the state return.
What's not so great: mistakes on printed return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Was simple and easy to follow
on February 15, 2014
Posted by: brepie
from Bruce Crossing, MI
The search for questions needs to be more specific to the question. I had a question as to whether a 1099-misc was taxable for Soc Sec tax and it took me to the "1099 for Soc. Sec tax" instead of looking up info formy question.
Otherwise everything else went smoothly
What's great about it: Asks lots of questions you may not think of
What's not so great: had a specific question I could not get answered directly
Written by a customer while visiting turbotax.intuit.com