Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax 2014
on February 15, 2014
Posted by: CFCNMC
from Fort Worth, Texas
Great product for the novice filer.
What's great about it: Easy and accurate filing. I have used this product for a number of years.
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Affordable!
on February 15, 2014
Posted by: Seahawksfan88
from Washington, DC
Loved my experience with Turbo Tax this year! Last year we tried another tax service since we had some major life changes (moved across the country, started a business, and started working for Congress). We ended up getting surprised with a huge tax bill and were very upset with the competitor. I vowed to quickly return to Turbo Tax in 2013! As planned, I bought Turbo Tax–at over 80% less than our previous year's tax fees–and have easily filed our tax return in under 3 hours. We saved a ton of money and time!
What's great about it: Quick, intuitive, easy, and inexpensive.
What's not so great: Had a few problems with an unnecessary requirement to update.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good results
on February 15, 2014
Posted by: edcamoy
from New Jersey
Light blue colors on this and many program pages are way too light - change color to Black
What's great about it: step by step is good
What's not so great: ligh blue ink color makes it very hard to make correct choices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Much more difficult than in past years
on February 15, 2014
Posted by: NEARUS
This is the 3rd year that I've used Turbo tax. It was more difficult to use than before and the calculations seemed off. Sometimes I would enter in expenses and my tax would go up. I could back out and re enter and it would lessen my tax. This makes me unsure if it is correct.
What's great about it: Less expensive than an accountant
What's not so great: Not sure it's correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Error-Couldn't Electronic File
on February 15, 2014
Posted by: Misterchocolate
from Washington
Turbotax treats fellowship income correctly from a income tax purposes, but for the life of me, I cannot figure out how to exempt it from SE tax as provided in Rev. Rul. 60-378 without going in an just overriding the amount. When you override the computation, you are unable to electronically file. Please figure out how to fix the SE issue on fellowships. Lots of poor college students receiving fellowships are probably pay too much in tax if they are paying the SE tax.
What's great about it: Easy to use & Carryover of annual data
What's not so great: If the program has to be overridden, you can't electronically file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
gets easier every year
on February 15, 2014
Posted by: oxendine
from Hobe Sound, FL
I recommend Turbo Tax to anyone that will listen. The software has been working great for me for several years.
What's great about it: super quick
What's not so great: waiting for forms (not turbo taxes fault)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dad
on February 15, 2014
Posted by: horseforme
from Mason, MI
have used this for many years and am pleased.
What's great about it: simple, intuitive.
What's not so great: trying to get to cute when printing and saving. making it more difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but not great
on February 15, 2014
Posted by: WB48
from Liberal Ol' Maryland
There is "alot" of good info and helpful questions T-tax asks. However, it is not as user friendly as it could be. There are times when I go to a help menu and the info is not available.
Another issue is that if I have a particular item I want to enter, [This year it was work related tools.] there are times when I cannot access a particular worksheet in full but am only given specific options that may not apply to my situation as readily as other options. I have done my own taxes in the past, and while not a professional I am proficient in reading and filing tax forms. I would like to be able to access the tax forms, even if I do not answer the question in the way T-tax would like.
What's great about it: Very detailed analysis of potential deductions
What's not so great: Not as user friendly as it could be
Written by a customer while visiting turbotax.intuit.com