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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Just the best of the best..
on April 15, 2014
Posted by: Josie50
We have used Turbo Tax for several years. A few years ago we tried H&R Block... went right back to Turbo Tax. We won't make that mistake again.!!!!!!!!!!
What's great about it: Easy to follow - answers all questions
What's not so great: ...can't think of a thing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A bit frustrating
on April 15, 2014
Posted by: Lorretta77
As a self employed person, I have to run all aspects of my business myself. It was frustrating to have spent much more time than reasonable to complete my taxes this year because of an issue I had with the 8829 federal form. The error message displayed was not helpful. Initially when the taxes were calculated I owed under $1500, when I tried to correct the error flag (after MANY attempts) the tax debt rose over $1600. I gave in and accepted the higher tax owed just to be done with this nasty process.
What's great about it: Able to complete the income taxes from my home office
What's not so great: Error messages were not explanined thoroughly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough And Easy To Use
on April 15, 2014
Posted by: DALamb
First time using small business version, very helpful with gathering the right data.
Making corrections was a breeze.
Very useful help and tips.
What's great about it: Easy, flexible, and lots of help
What's not so great: very slow to load
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No-Sweat Filing
on April 15, 2014
Posted by: Ceashel
I've used TurboTax for many years and it gets better every year. The greatest difficulty I have is in the review stage when something is wrong; sometimes I have difficulty remembering where I entered the amounts and getting back to that entry. A direct link from each item to its entry page would really make TurboTax a snap!
What's great about it: Things common to the majority of returns are explained clearly. I like the ease of e-filing.
What's not so great: How to report oil and gas royalties for which I got 1099s was confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great self-education tax filing program
on April 15, 2014
Posted by: xmxuan61
I appreciate turbo tax's continue effort for making the program affordable, user-friendly, more importantly for making great effort to educate taxpayers with tax knowledge, guidance and IRS updates so that we all can do great job with filing our individual taxes.
What's great about it: detailed, educational, specific steps and guidance
What's not so great: if it could show step by step calculation on how to arrive each numbers, that will really helpful for taxpayers.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a relief!
on April 15, 2014
Posted by: GoodOldDaniel
I'll use TurboTax again next year.
What's great about it: Smooth ride.
What's not so great: Hate to pay additional Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - My personal CPA
on April 15, 2014
Posted by: Prattman2
Tax time is always a drag, but with Turbo Tax and its easy to use step by step questioning system... the only thing you need to worry about is having all your tax forms handy and some time to enter all the information. Once you've entered that information, the error check button highlights to tell you if there's any errors and if so, it'll walk you through each error to correct or answer and will then run the check again until the no errors message appears. Simple... Simple... Simple... I've used turbo tax every year since 1996 and will never switch.
What's great about it: Error check... need I say more?!?
What's not so great: Wish both Federal & State e-file was free!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems arose
on April 15, 2014
Posted by: Bearg
This year was hard as TurboTax didn't run smoothly on the first two computers I used. Step to step transitions were very slow, with the spinning donut there for a long time. Maybe a contributing factor was Turbotax's need for memory. I guess I'll never know, but maybe next year you can try to produce a product that doesn't need so much memory.
Just a thought
What's great about it: went well on third computer I used
What's not so great: seems to require a lot of memory to use
Written by a customer while visiting turbotax.intuit.com