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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
FILING WITH EASE!!
on February 15, 2014
Posted by: skilletfan
from TEXAS
It saves me so much time and money not having to make an appointment with a company to do something I can do myself since I keep records of everything for tax purposes and am organized.
What's great about it: walked me thru process with peace
What's not so great: tax laws
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated tax forms and regulations made easy
on February 15, 2014
Posted by: kumack
from Vancouver, wa
Many explanations for each section/question. Can "go back" at any time without losing your place/responses. automatically check the return as you're completing the questions and alert you to areas that need additional attention. Does a final review of the forms for errors.
What's great about it: Easy to understand and use.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could not have done it without you!!!!
on February 15, 2014
Posted by: Divevault
from Granite Bay Ca
Awesome product for the person who wants to do it themselves.
What's great about it: Very detailed questions.....easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program!
on February 15, 2014
Posted by: Fevrier
from Redding, CA
This was a great first experience in filing our own return after having used CPA for the past 35 years. The prompts to fill in information for each segment of the return were clear and thorough. Especially appreciated ability to click on various helps to gather more understanding of what information was sought in the prompts. It is helpful to have all your information gathered prior to starting the program. I am truly thankful for such a well organized and easy to use software program such as this. Thank you!
It would be helpful to repair the program so the script error message does not keep popping up constantly. That was the only major annoyance I encountered. Also make clear how to avoid the Schedule F coming up if it is not applicable.
What's great about it: Very user friendly; helpful explanations with just a click
What's not so great: glitch of a Script error message which I had to keep removing; also unwanted Schedule F included
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely thorough tax return ,Help is so close
on February 15, 2014
Posted by: Jendor
from Rochester Hills Michigan
I am very organized but in doing a tax return it is so easy to
forget something or not know if it is deductible, But Turbo Tax
programming has covered every base in my case. I am self
employed and retired from regular hours etc and would not
spend the extra money for a tax service since all the records
have to be compiled for them by me so why not save the extra
dollars and feel secure in the Turbo Tax Program. they have tax experts available and can help cover any base.
forget something or not know if it is deductible, But Turbo Tax
programming has covered every base in my case. I am self
employed and retired from regular hours etc and would not
spend the extra money for a tax service since all the records
have to be compiled for them by me so why not save the extra
dollars and feel secure in the Turbo Tax Program. they have tax experts available and can help cover any base.
What's great about it: AAA1
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 15, 2014
Posted by: leac
from Dickinson ND
It satisfactory. As I had experienced in prior years, maybe little easier but then I also growing accustomed to the program.
What's great about it: self explanetary
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Works well until the end
on February 15, 2014
Posted by: OREGONNICK
from OREGON
WENT WELL UNTIL THE END WHEN I E-FILED THE FEDERAL RETURN. I OWED MONEY BUT THERE WERE NO INSTRUCTIONS ON HOW TO GET THE MONEY TO THE IRS.
TURBOTAX REALLY DROPPED THE BALL ON THIS ONE!
What's great about it: easy to use
What's not so great: helps are not that helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax
on February 15, 2014
Posted by: bodyman3
from Chicago
Wouldn't install. When I researched it, I found it was a known problem. Only solution they offered was to return the disc. Delay took 2 weeks of my time. They should have offered the download version to people with this problem. I will look elsewhere next year.
What's great about it: Used for years
What's not so great: but not anymore
Written by a customer while visiting turbotax.intuit.com