turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
Works well until the end
on February 15, 2014
Posted by: OREGONNICK
from OREGON
WENT WELL UNTIL THE END WHEN I E-FILED THE FEDERAL RETURN. I OWED MONEY BUT THERE WERE NO INSTRUCTIONS ON HOW TO GET THE MONEY TO THE IRS.
TURBOTAX REALLY DROPPED THE BALL ON THIS ONE!
What's great about it: easy to use
What's not so great: helps are not that helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
TurboTax
on February 15, 2014
Posted by: bodyman3
from Chicago
Wouldn't install. When I researched it, I found it was a known problem. Only solution they offered was to return the disc. Delay took 2 weeks of my time. They should have offered the download version to people with this problem. I will look elsewhere next year.
What's great about it: Used for years
What's not so great: but not anymore
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Review
on February 15, 2014
Posted by: Coech
from Pa
Liked it except for where the program starts the form once you enter that portion regardless of whether its needed or not
What's great about it: Great tutorial and easy to get through
What's not so great: Creates forms that are not needed when you are just looking to review if the form is needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
If you need to do the IT SBD in OHIO, go elsewhere
on February 15, 2014
Posted by: JotMaddon
from Cleveland, Ohio
TurboTax Home and Small Business edition does not support IT SBD. So you have to do some stuff on your own from the Ohio website to complete your return. Then, because it is not supported, you cannot e-file. You have to print it out. Even if we had to print it because Ohio is not ready, it would have been nice to have this included in the product. It is not a hard form to do but it would have saved me time trying to figure out what goes where.
What's great about it: Same interface
What's not so great: Does not support IT SBD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Electronic Filing
on February 15, 2014
Posted by: TheBronx1946
from Wylie, TX
Couldn't find any real info on submitting a 1099A.
What's great about it: Easy Prep
What's not so great: Cost of Program
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Nailed it!
on February 15, 2014
Posted by: Tony2x
from Durango, CO
Love TurboTax; it's fast, easy and convenient.
What's great about it: Most all of it, great program, number of years consecutive use.
What's not so great: Minor confusion regarding business portion and schedule K-1.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good Stuff
on February 15, 2014
Posted by: DonC02920
from Cranston, RI
This is my 3rd year using this product and it is great.
What's great about it: Walks you right through the process
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Two-State eFiling
on February 15, 2014
Posted by: PortlandiaMel
from Portland, OR
I dreaded the need to file our Federal, California, and Oregon taxes, since we moved in 2013. Of course, the process took longer this year, but I am quite confident using Turbo Tax that all the necessary information was covered and correctly filed. I have efiled our taxes using Turbo Tax for more than a decade, and I highly recommend the software and product.
What's great about it: Excellent Detailed Instructions
What's not so great: None
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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