turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Taxes Done
on February 15, 2014
Posted by: Pete456
from TN
Good
What's great about it: Fairly straightforward
What's not so great: Difficult to "jump in" for corrections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Poor Quicken Linkage
on February 15, 2014
Posted by: EmHen
from Grass Valley, CA
This is the second year in a row that I had to make multiple guesses and do something apparently wrong to transfer my wife's business info from Quicken Home & Business to Turbo Tax. The default export/import path led to a reported business income almost 100x less than reality. I had to tell Quicken to do a generic export, tell Turbotax to do a generic import, and then manually delete a redundant set of business data (from where?) before I ended up with reasonable looking answers. This also meant I had to enter travel mileage totals manually since the generic import/export doesn't support this (evidently). I always feel I'm on my own when I use the two programs together, even though they're promoted as interconnecting seamlessly.
What's great about it: Accepted Quicken Home & Business output via generic export
What's not so great: Couldn't use 'easy' transfer from Quicken H&B to Turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
tax time
on February 15, 2014
Posted by: shorttimer101
from Atlanta, Ga.
I've been using TurboTax for years. It started out quick and easy. Then year by year it seemed top be getting slower & take longer to do my returns. For several years it seemed like a software programmer was trying to reinvent the wheel. They think adding more bells and whistles impressing people by showing off how smart they are. If things had progressed one more notch into the slow too many bells and whistles side this was going to be my last year. I only bought it this year giving it one more try because I did not wan to manually transfer last years information. To sum it up - I will be buying TurboTax again next year, I don't know what was done to the software to impress me but it was a walk in the park doing my taxes this year - just like it was when I first started using the software. Good Job!!
What's great about it: the programThe program seemed to be streamlined this year - the process seemed quicker.
What's not so great: Not enough con to mention
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome
on February 15, 2014
Posted by: 4Heavensakes
from Manteca, Calif.
Very easy to use and have used in for the past 4 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 15, 2014
Posted by: mmfarmer
from Bomont, WV
I like turbo tax!!!! I think free e-file should be included for the state!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good refund
on February 15, 2014
Posted by: JohnHWilk
from Goodlettsville, TN
Overall am very satisfied with TurboTax. Only concern was it did not automaticly compare the new simplified home office deduction with detailing out the expenses. For me the simplified saved over $200. I read some about it but didn't try it the first time through. Felt like I had to manually compare.
What's great about it: The questions are good and straightforward to follow. It was also easy to go back and forth after all the initial entri
What's not so great: One comparison it missed for the new simplified home office exp.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
REFUND
on February 15, 2014
Posted by: RUE51
from DENVER
IT WAS MY FIRST TIME USING IT AND I HAD A WONDERFUL EXPERIENCE, IT WAS NOT HARD AT ALL!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo fast and easy
on February 15, 2014
Posted by: MetalMaster
from Front Royal Va.
Long time user of TurboTax... makes life a whole lot easier even when I started my own business and sold my house. Turbo tax gave me peace of mind knowing I had done it right.
What's great about it: copied data from last year ,step by step guide exellent
What's not so great: hard to go back and review imput.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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