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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Still Good
on February 15, 2014
Posted by: Zoot1996
from Woodstock, IL
I still like to use Turbo Tax, but the step by step does not seem as clear as in the past. It was not always clear that I was done with a specific area or what the next step within an area should be.
The reason I used Turbotax in the past was how simple it was to go through my taxes and the confidence I had that I hadn't missed anything.
It seemed like some information was asked for out of order and the need to do multiple reviews at the end seemed odd. The errors that were found seemed like they should have been found in 1 review, not 4.
What's great about it: Accurate math, transfer of info from past returns.
What's not so great: Not as clear step by step as in previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you
on February 15, 2014
Posted by: Castellote
from California
All went good, step by step to the end.
What's great about it: All good and easy
What's not so great: nothing bad to add
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2013 Review
on February 15, 2014
Posted by: HappyTim
from North Little Rock, AR
In previous versions, my banking account information was automatically transferred to both federal and state returns for the upcoming year. The 2013 version required me to enter it three times (federal and 2 state returns).
Overall, the program is still excellent for individual/family tax filing.
What's great about it: User friendly in all categories
What's not so great: Does not transfer data in some cases
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Little improvement compared to previous versions
on February 15, 2014
Posted by: paranoia888
Overall, TurboTax 2013 show little to no improvement compared to previous versions. It still has the following shortcomings:
- The popup window that shows when a user clicks a tax term to look for more details is very annoying: 1) it blocks the main screen and 2) user cannot close it by pressing the "Esc" button. A much better interface is to show additional information in the sidebar on the right hand side.
- It should ask more intelligent questions to help the user avoid dealing with certain sections. For example, it should ask if the company has any employee. If there's none, it shouldn't keep on asking any employee-related question.
- It asks questions for which TurboTax should already have the answers from previous year's return. So, it doesn't import certain data from past return while it should have.
- For certain uncommon tax situation, TurboTax should ask a comprehensive question to help the user decide whether it is relevant to him/her. Instead, it just asks something similar to "Does this tax situation apply to you?" That's not helpful at all.
What's not so great: user interface, application logic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Software
on February 15, 2014
Posted by: terawatt8
from Fairhope, AL
The tax software works well. Did not use many of the Business features. Sometimes confusing for LLC's and partnerships, K-1's...
What's great about it: Interview Helps
What's not so great: Some needless forms seem to be generated
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on February 15, 2014
Posted by: NanaZ06
from Horton, MI
TurboTax is extremely easy to use. It is very user friendly and has the information available that you need. I highly recommend this program for the most simple returns to the more complex, small business returns.
What's great about it: Easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 15, 2014
Posted by: Fleur17
from Pine Grove, LA
Best way to do your taxes fast and accurate.
What's great about it: pulls up last year's data
What's not so great: zipo
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress Free...Seriously...Stress Free
on February 15, 2014
Posted by: pws49
from Crestview, FL
Have done our taxes for years, the old way...fighting for the IRS forms and traveling to various locations to find the ones you need. Then a few times with a tax prep company and didn't like paying a high fee and getting smaller refunds. Turbo made it easy with the home business and personal so that the tax process is relatively stress free.
What's great about it: Easy to navigate, step-by-step, nothing left out, no forms all over the house, no paper for the cats to be laying on
What's not so great: Form view doesn't always jive with the screen you are on
Written by a customer while visiting turbotax.intuit.com