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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Lack of Support
on February 16, 2014
Posted by: TheTock
from Iowa
No Windows Phone App for checking my returns Status.
No NR4 Form Support
No FASFA Support
No NR4 Form Support
No FASFA Support
What's not so great: No Windows Phone App for checking my returns Status.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
verythorough
on February 16, 2014
Posted by: gailf
from ohio
time consuming to walk through all of the questions, but being overly cautious, I wouldn't have minded having other questions.
What's great about it: walked through everything
What's not so great: would have liked a couple more questions, like did you remember to check this fee?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on February 16, 2014
Posted by: jharrVA
from VA
TurboTax is easy to used and guides you through your federal and state returns. They also offer support after you have filed such as Audit Protection and allow you to pay for additional services out of your refund instead of using a credit card.
What's great about it: Easy to use and detailed tax return software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GETTING REFUND YAY!
on February 16, 2014
Posted by: Zeusman
from Westford, Ma
I have used Turbp Tax for 10 years and it has helped me file my taxes easily and smoothly and I am not a tax person. My taxes are somewhat complex with businesses, dependants and rentals.
What's great about it: Couldn't have done it without TurboTax. Found many deductions for me!
What's not so great: TurboTax missed a duplicate entry mistake K-1 form. I had to manually find/correct it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on February 16, 2014
Posted by: CraigT82
from Santa Claus, IN
Have been using Turbo Tax for many years, best program out there! Will continue to use this program. Well worth the additional expense over the cheaper ones!
What's great about it: Walks you through each step of the returns
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I wouldn't use any other Tax Software or Service
on February 16, 2014
Posted by: bcoy4one
from Houston, TX
I've been using TurboTax since 1992 and have NEVER skipped a year. I started with the basic TurboTax, then went to TurboTax Deluxe and now using TurboTax Home and Business. I recommend it to all my friends and family. I have even had friends use those "get your billion back" services. Once I compared what they got back and what they would have gotten back using TurboTax, 100% of them have switched to TurboTax. THERE IS NO BETTER TAX SOFTWARE THAN TURBOTAX!
What's great about it: Always feel like I get all the money due to me
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never disappoints
on February 16, 2014
Posted by: dcgoeb
from Frederick, MD
Been using TT for many years and it keeps on getting better. E-filing is awesome and have the reassurance of someone there to help in case of an audit gives a piece of mind to the preparer.
What's great about it: step-by-step guidance; quick
What's not so great: Gotta wait on the guvmint to get all their forms ready
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid as ever
on February 16, 2014
Posted by: KirbyD
from Denver, CO
I've been using Turbo Tax for years and have always found it to be the right choice for our needs. The software is easy to use and has good help features as well as excellent support.
What's great about it: Easy to use.
What's not so great: Not always easy to find the right form.
Written by a customer while visiting turbotax.intuit.com