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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great!
on April 11, 2014
Posted by: Robinbanks
from Porter,TX
I've been using Turbo Tax for at least 5 years, and it is simple, as long as I remember to read! Sometimes I get in an even bigger hurry and don't read all the information...it always lets me know, one way or another. Almost as if someone is sitting here with me.
What's great about it: I love the way it checks, analyzes, and checks again!
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets Easier to use Every Year.
on April 11, 2014
Posted by: jaykat
from Ranchos de Taos, NM
As much as I dread this process every year, Turbo Tax continues to make it easier and gave me credits for things I hadn't considered. I used to use a tax specialist, but since I have to compile everything anyway, it's just easier to go through and do it myself. Plus it allows me to save and come back to the process - helpful in that I usually need to reflect on entries before filing.
What's great about it: Easy to use; walked me through everything, including things I hadn't thought of
What's not so great: Was updating software until the day I filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NEXT TIME I'LL USE A PROFESSIONAL
on April 12, 2014
Posted by: BIGGMOMMA
from COMPTON, CALIFORNIA
IT'S MY 3RD TIME USING TURBO TAX AND I JUST DISCOVERED THAT I HAVE BEEN DOING IT ALL WRONG. I'M A CHILD CARE PROVIDER AND THERE ARE AREAS THAT NEED TO BE MORE HELPFUL LIKE, PROFITS AND LOSS, 1099-MISC INPUT, DEDUCTIONS, AND REINBURSABLE INCOME. FOR THREE YEARS I HAVE BEEN PUTTING MY REINBUSABLE INCOME INTO MY GROSS SALARY, NO ONE EVER CAUGHT IT. I HAD TO GOOGLE IT TO GET A BETTER UNDERSTANDING. NOW I HAVE TO PAY AN ACCOUNTANT TO RECOVER FUNDS THAT MISTAKENLY GAVE AWAY TO THE IRS. THIS IS FRUSTRATING.
What's great about it: NOTHING
What's not so great: IT'S VAGUE, AND YOU ARE GUESSING THE ENTIRE TIME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: Bugn
from Georgia
I've used Turbo Tax since 1997. I think it's priced too high but never had trouble with the program.
What's great about it: quick
What's not so great: too pricey
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A big Surprise and Not Good
on April 14, 2014
Posted by: RobbFa
from VA
This is the first time I was not able to electronically file my federal tax return. There was a glitch, because i had updated before I started and then did so several more times in an attempt to transmit when I got the error.
What's great about it: Easy to follow
What's not so great: I kept getting am error message that the reason my federal return failed to transmit was due to not having all updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not a complete product for doing taxes
on April 14, 2014
Posted by: LLCnotcovered
from CLT, NC
I'm going to have to file for an extension, and get another package. This has so few features I do not know why they call it a business package. business need more than a 1099 generator. And, no I will not be using this again. Back to Quicken, what a mistake this was.
What's great about it: Have not found any so far.
What's not so great: NO LLC support. And does not let you select forms other than the ones it wants. Poor Help Files. Must be on internet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time user
on April 14, 2014
Posted by: Beemer65
from Surprise, AZ
This is the first time since 1973 that we have done our own taxes. Although our accountant was very good and did our taxes for all those years, his costs mounted and became a luxury we retired people could no longer afford. If this years filing continues to be is as easy and accurate as we think, we'll be back next year with out a doubt.
What's great about it: Appeared to ask all the right questions and made data entry simple.
What's not so great: Nervous about not seeing the actual full page entry until done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on April 14, 2014
Posted by: FrankyB
from Saint Cloud FL
I have been using Turbotax for many years. My returns have ranged from straightforward to complex and Turbotax was always there to make the process easy.
What's great about it: easy to follow and understand with carryover info capability
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com