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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Good as Usual
on October 15, 2014
Posted by: berr56
Improved access to features makes TurboTax easier to use than ever. I have used TT for many years and appreciate the easy walk-thru guides as well as entry and review process.
What's great about it: Easy to Follow & Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Every Year
on October 15, 2014
Posted by: EldersWife
TurboTax does all the work; I just supply the numbers. Accesses all my data from last year and jump-starts this year. Filing gets easier every year!
What's great about it: Self-explanatory, very user-friendly
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on October 15, 2014
Posted by: petersaso
Great Product , easy to use even for a non accounting guy like me
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hardest one ever after 10 years of TruboTax
on October 15, 2014
Posted by: Unforgettable
1.Turbo would not accept the Medicare Tax Witheld produced from the Hospital that provided the same Medicare Tax Withholding. The dit not provide the fix. I had to add $499 Medicare Tax against the prevouse simlar yeats. The change automaticaly sent the Fed Tex - there was now way to review it. It was not accepted after Turbo's "FIX"?
2. The "State Records" were worth zero for New Hampshire. They provided no information and no forms to use.
3. It took 6 tries to send in the Federal Tax over 5 hours of effort, unlike prevous like previous years. I was three more hours from not being able by taxes.
2. The "State Records" were worth zero for New Hampshire. They provided no information and no forms to use.
3. It took 6 tries to send in the Federal Tax over 5 hours of effort, unlike prevous like previous years. I was three more hours from not being able by taxes.
What's great about it: Good organizing for first steps
What's not so great: Several problems to complete and send the taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow step by step assistance
on October 15, 2014
Posted by: fiona5
It was really an easy process once you had all the data gathered. The only change that I would like to see would be that each deduction topic have amount you needed to have spent that year in order for it to impact your refund. It would save entering a lot of information that was of no use in the end. Could have just skipped those items.
What's great about it: As long as you follow the guide, it walks you through every step
What's not so great: No clues as to minimal amounts needed to obtain more refunds
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience again
on October 15, 2014
Posted by: TortugasDave
It is a great program which I use every year.
What's great about it: Efficieny
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My old...old friend now....
on October 15, 2014
Posted by: kmillerbrenner
Have used this product over a decade. Lets me not have to share what I consider private information with an accountant. Thanks Turbotax!
What's great about it: gets er done`
What's not so great: doesnt' explain why I enter numbers and tax is not affected
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth sailing
on October 15, 2014
Posted by: PaysOutTheNose
I've used Turbotax and its predecessors for more than 15 years and never had a problem. This way I have a very solid understanding of what my finances look like. What I like to do is to put in my info, make a print out and have an accountant review it for me. I haven't had problems with Turbotax, but a few times I've filled in the info in the wrong column or something so I like to have another pair of eyes take a look. Compared to having an accountant do the whole thing, this is great. Our home office deduction is one that I rely on Turbotax to sort out for me, among other things.
What's great about it: Easy to fill out and file
What's not so great: I'd like to import info from 1099s online rather than entering them.
Written by a customer while visiting turbotax.intuit.com