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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to use
on February 16, 2014
Posted by: Clockoper
from North Tonawanda, NY
Great program to do the tax's.
What's great about it: Everything just falls into place.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I always use TurboTax.
on February 16, 2014
Posted by: Bullcrick
from Molina, CO
I still like TurboTax, but it was really slow this year. Pages took several minutes to load, as in minutes not seconds. It was also glitchy in spots, didn't have the bugs worked out by February. For example, at one point it took me to a page wanting my education expense information and just kept chasing me around in circles because I had no education expenses. The back button was inoperable and it was annoying to say the least.
What's great about it: It is easy to use, I like the question and answer format.
What's not so great: 2013 edition was incredibly slow and glitchy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very helpful
on February 16, 2014
Posted by: gw1812
from Aberdeen, MS
I like doing my taxes at home, with nicely printed forms. Sometimes I will recognize that a result is incorrect, and I find it difficult to go back & find where/what to correct. Also, I find it necessary to print screenshots so that I can go back to them later. When questions are answered, I do not have them available for later use. Overall, I have chosen TurboTax for years.
What's great about it: Keeps me organized
What's not so great: Can answer question incorrectly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product
on February 16, 2014
Posted by: kevin2441
from Greenville SC
Ended up paying less than I thought I would. Made me feel great
What's great about it: Easy to use once you get the data together
What's not so great: Should not tackle this if you do not like data entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eat your heart out, TaxACT...
on February 16, 2014
Posted by: SteffyD
from San Diego, CA
I've used TurboTax for YEARS. This year I decided to give TaxACT a try because it is cheaper. What a nightmare! After finally getting all the way through it, which wasn't easy, I didn't have great confidence that I was getting my maximum refund. So, I decided to go back to TurboTax and do a comparison. Not only was using TurboTax faster and easier, thanks to the association with W-2 Express and It's Deductible, but my returns for both Federal and State were greater using TurboTax. Yeah... I'll never switch again.
What's great about it: Fastest, easiest, best tax product available.
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Whew, That was easy
on February 16, 2014
Posted by: MsPrissy2u
from Metro New York Area
The software is great! I appreciate the fact that I can do my family's returns each year with ease as TurboTax transfers their individual prior year's information for me.
What's great about it: TurboTax is user friendly
What's not so great: No Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 TurboTax Questionnaire
on February 16, 2014
Posted by: BobD2077
from Boston, MA
Very good software - relatively easy to use. Accurate and quick .
Installation is very easy.
Does everything I needed for a business.
Installation is very easy.
Does everything I needed for a business.
What's great about it: Very quick and complete
What's not so great: Going back to make updates is a little tedious
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cool!!
on February 16, 2014
Posted by: sarahdog
from Pennsylvania
Trained by my Dad!
What's great about it: Easy the second time around
What's not so great: Still takes longer than I'd like
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com