turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
2013 TurboTax Review
on February 16, 2014
Posted by: dboyd3
from West Orange, NJ
As a faithful (3-year) Turbo Tax user with a small business, I transitioned from having an accountant perform my taxes to doing it myself with confidence. A note: I have used bookkeeping software to catagorize business and personal expenses, thus organizing the data for entry into TurboTax. Thank you to the developers and programmers of TurboTax, I have been able to consistently able to get 5 digit returns (with charatable giving) over these last three (3) years.
What's great about it: The easy and detailed options at several areas in the program.
What's not so great: Only has the previous year's information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My refund was beyond my expectation
on February 16, 2014
Posted by: 11885
from Tucson Arizona
I was impressed with all the tax deduction listed in the Turbo Tax program
What's great about it: Very user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 16, 2014
Posted by: Clockoper
from North Tonawanda, NY
Great program to do the tax's.
What's great about it: Everything just falls into place.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
I always use TurboTax.
on February 16, 2014
Posted by: Bullcrick
from Molina, CO
I still like TurboTax, but it was really slow this year. Pages took several minutes to load, as in minutes not seconds. It was also glitchy in spots, didn't have the bugs worked out by February. For example, at one point it took me to a page wanting my education expense information and just kept chasing me around in circles because I had no education expenses. The back button was inoperable and it was annoying to say the least.
What's great about it: It is easy to use, I like the question and answer format.
What's not so great: 2013 edition was incredibly slow and glitchy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Very helpful
on February 16, 2014
Posted by: gw1812
from Aberdeen, MS
I like doing my taxes at home, with nicely printed forms. Sometimes I will recognize that a result is incorrect, and I find it difficult to go back & find where/what to correct. Also, I find it necessary to print screenshots so that I can go back to them later. When questions are answered, I do not have them available for later use. Overall, I have chosen TurboTax for years.
What's great about it: Keeps me organized
What's not so great: Can answer question incorrectly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great Product
on February 16, 2014
Posted by: kevin2441
from Greenville SC
Ended up paying less than I thought I would. Made me feel great
What's great about it: Easy to use once you get the data together
What's not so great: Should not tackle this if you do not like data entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Eat your heart out, TaxACT...
on February 16, 2014
Posted by: SteffyD
from San Diego, CA
I've used TurboTax for YEARS. This year I decided to give TaxACT a try because it is cheaper. What a nightmare! After finally getting all the way through it, which wasn't easy, I didn't have great confidence that I was getting my maximum refund. So, I decided to go back to TurboTax and do a comparison. Not only was using TurboTax faster and easier, thanks to the association with W-2 Express and It's Deductible, but my returns for both Federal and State were greater using TurboTax. Yeah... I'll never switch again.
What's great about it: Fastest, easiest, best tax product available.
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Whew, That was easy
on February 16, 2014
Posted by: MsPrissy2u
from Metro New York Area
The software is great! I appreciate the fact that I can do my family's returns each year with ease as TurboTax transfers their individual prior year's information for me.
What's great about it: TurboTax is user friendly
What's not so great: No Cons
Written by a customer while visiting turbotax.intuit.com
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