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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on February 16, 2014
Posted by: gawdfatherofres
When I try to print a copy of the return before e-filing my computer and/or your software connects me to microsoft software named wordpad. The tax return in the wordpad window
cannot be read and/or printed. What is the fix?.
I save the file in pdf and then print it..
cannot be read and/or printed. What is the fix?.
I save the file in pdf and then print it..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Bringing it home.
on February 16, 2014
Posted by: Persephone9697
from PA
Makes it easy to determine best filing status.
What's great about it: Gives suggestions to get my refund
What's not so great: Charges to file state electronically.
Pros: I had a baby, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on February 16, 2014
Posted by: VTTaxPayer
from Vermont
I've used Turbo Tax for several years and wouldn't do my taxes any other way now. I recommend it to so many people each year because I really believe anyone can do their own taxes with this product.
What's great about it: Easy to use, guides you through all possible options
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on February 16, 2014
Posted by: Stevark
from Alameda, CA
We would never use another program other than TurboTax to file our taxes. Thank you, TurboTax.
What's great about it: Easy to follow, user friendly,
What's not so great: Difficult to find answers for errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but still the same quirks
on February 16, 2014
Posted by: DislikeNickname
from SF Bay Area
Easy to use and teaches what kinds of things are important to keep track of for tax purposes. But, and this happens every year, it finds errors that are not there. For example, this time, it said I had 7 more charitable deductions than I had entered and that I had not entered their dates or values. I had to manually remove each of these several times before I could transmit my returns.
What's great about it: Easy, relatively painless once you have your data organized and on hand
What's not so great: Finds errors that are not there and difficult to get rid of them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience as always
on February 16, 2014
Posted by: Promarketing
from Salem, VA
This is easier then going to a CPA. I like doing it myself with TURBO TAX
What's great about it: Fast easy to complete
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
They did it again! WOW!
on February 16, 2014
Posted by: JoyGodsServant
from Salem, OR and Plano, TX this year
I love TurboTax. I've been using it for years now, through kids and colleges, through military deployments, through buying and selling homes, moving across country and handling the tax challenges of a death in the family, through employee and self-employment changes. Every new challenge I think I'll have to go to a tax accountant this year. Then I just try TurboTax and it asks all the right questions and handles all my tax filing needs.
My only recommendation is to do more explaining on your help screens in plain English, not in Taxeese. I know that is a big order, but there are a few times when I'm guessing what you are asking me and crossing my fingers that I understood.
What's great about it: TurboTax came through again
What's not so great: Place to go with those questions that aren't in the knowledge base
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Good until the end
on February 16, 2014
Posted by: scguy
from Columbia, SC
This is a good tax product until the end. Paid for my efile and then it wouldn't let me transmit because it said I had an update to do. The problem was no update existed. Used Tax Cut for six years previous and never had a problem working on my Mac. When will intuit learn to support Mac properly.
What's great about it: Tax side is easy to navigate
What's not so great: Fails to deliver on the efile
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com