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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
They did it again! WOW!
on February 16, 2014
Posted by: JoyGodsServant
from Salem, OR and Plano, TX this year
I love TurboTax. I've been using it for years now, through kids and colleges, through military deployments, through buying and selling homes, moving across country and handling the tax challenges of a death in the family, through employee and self-employment changes. Every new challenge I think I'll have to go to a tax accountant this year. Then I just try TurboTax and it asks all the right questions and handles all my tax filing needs.
My only recommendation is to do more explaining on your help screens in plain English, not in Taxeese. I know that is a big order, but there are a few times when I'm guessing what you are asking me and crossing my fingers that I understood.
What's great about it: TurboTax came through again
What's not so great: Place to go with those questions that aren't in the knowledge base
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Good until the end
on February 16, 2014
Posted by: scguy
from Columbia, SC
This is a good tax product until the end. Paid for my efile and then it wouldn't let me transmit because it said I had an update to do. The problem was no update existed. Used Tax Cut for six years previous and never had a problem working on my Mac. When will intuit learn to support Mac properly.
What's great about it: Tax side is easy to navigate
What's not so great: Fails to deliver on the efile
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like a pro at a fraction of the cost!
on February 16, 2014
Posted by: TaxesarenotFun
from Mont Vernon, NH
Awesome first experience, well organized and easy to use. Gives me confidence I can do my own return and get it right.
What's great about it: Ease of Use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got the biggest refund!
on February 16, 2014
Posted by: Chaz1970
from New York, NY
Anyone can use this product, my 7th grader was able to catch on very easily. simple and quick.
What's great about it: Easy to navigate, simple and quick
What's not so great: Not much to dislike about this product
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only way to go.
on February 16, 2014
Posted by: TheoCapeCod
from Cape Cod, MA
This really is the way to go. It pulls in my account information that would have taken hours to put in
What's great about it: Pulled in my investment accounts slick as a whistle
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TurboTax!
on February 16, 2014
Posted by: Suemytaxesrdun
from Wake Forest NC
I was just telling my husband how much I love Turbo Tax. It saves so much time and stress! Thank you soooooo much!
What's great about it: quick and easy!
What's not so great: ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Form 5695
on February 16, 2014
Posted by: Tricia2016
Not all the information needed is either asked for or able to be entered on form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 16, 2014
Posted by: WFAF
from Texas
I continue to use Turbo Tax as it has proven to be the easiest to use and understand. Directions are straightforward and the explanations serve to both inform on new changes and confirm the appropriateness of my selections. I did have a small issue with sales tax deduction as I had bought a new car but was able to go back and walk thru it. Not sure why it did not take me through it the first time when my state, Texas, does not have an income tax but I may have made an incorrect selection. Fortunately I was able to correct it and increase my return by approximately $150.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com