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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy to use great program for novice to a CPA!
on February 16, 2014
Posted by: GDBSReilly
from Berlin Twp, NJ
When you click on the Explain More - keep it simple. Don't use accounting terms only. Use layman terms too. This way people can learn as they go.
I was very confused when helping my son file his taxes when it came to college tuition. A simple Do this or Don't do this would have been so much easier to understand.
I was very confused when helping my son file his taxes when it came to college tuition. A simple Do this or Don't do this would have been so much easier to understand.
What's great about it: walks you thru step by step OR do it yourself. Help buttons a click away!
What's not so great: Needs more layman terms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wouldn't dream of not having TurboTax
on February 16, 2014
Posted by: flatcat101
from Newnan GA
I always use TurboTax and will continue to do so. Only thing I didn't like this year was no support on form 982-took days to research this. I got a quick message that I was advised to visit a tax advisor.....ok, I get that, but I had purchased the software to NOT use one, and would've liked just a few questions to help guide me at least. This was an unusual situation and I did find help in the forum after a lot of searching. Note my own question was not answered about this. Please know that this will not discourage me or keep me from getting Turbotax next year, I definately will! I wouldn't imagine trying any other product. Thanks, Turbo Tax!
What's great about it: Carrys over from year to year, can easily use on multiple computers just by moving the file
What's not so great: a few script errors this year, sometimes if you ask a question in the forum, it's never answered.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helps reduce stress
on February 16, 2014
Posted by: Encourager
from San Diego, CA
Incredibly easy to use!
What's great about it: transferring info from previous year makes it a lot easier and faster to get your taxes done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful and easy
on February 17, 2014
Posted by: bentakespicture
from Edmonds, WA
This is the first time I have used TurboTax and I found it quite simple to use. The questions asked and the hints offered along the way were helpful and made it easier to understand. I purchased this because I started a business this year and wanted help doing my taxes myself. It is a small sole proprietor business but it made me feel like I wasn't missing anything and I never felt the need to take my taxes somewhere to get them done. Would recommend to anybody, especially if you have a business.
What's great about it: Easy to use, helpful tips along the way, good descriptions
What's not so great: No real negatives, possible improvements but nothing that detracted from my experience
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best return yet!
on February 17, 2014
Posted by: BillyBA
from Atlanta, GA
Another great TurboTax experience. I will certainly use it again next year!
What's great about it: Step by Step and Review process are awesome
What's not so great: Some of the questions never seem to apply to me year after year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 17, 2014
Posted by: McDaddy57
Can't think of any downside, except the cost.
What's great about it: Used Turbotax for years. Simple
What's not so great: Lose knowledge of how to file manually
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax Home and Business
on February 17, 2014
Posted by: KHaley2014
from Orlando Forida
I have used Turbo tax for years, even before e-filing! It is so easy to use, I have taught every one of my family members to use it. First they insisted on me being there while they did their taxes. When they realized how easy the Easy Guide method was, leading them through the relevant questions and finding any useful deductions, they were able to do their taxes on their own. They are now independent, confident in their ability to use the Step by Step guidance to maximize their deductions.
Thanks Turbo Tax!
Thanks Turbo Tax!
What's great about it: Easy to use and helpful finding deducitons!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No ADA Compliant
on February 17, 2014
Posted by: fawntrails
from St. Louis, MO
Navigation buttons are not ADA compliant. Zoom does not enlarge or reduce all text. It is obvious that some of the text was constructed by non-English speaking individuals. Intuit needs to do better QA testing before release.
What's great about it: Trustworthy
What's not so great: Not ADA Compliant and incorrect english phrases
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com