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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Love Turbo Tax!
on February 17, 2014
Posted by: CatalinaSystems
from Tucson, AZ
I think this is my 17th year using Turbo Tax and I just find it easy and safe way to get my taxes done and know that all the deductions I deserve get done. I like the hands on approach rather than giving to a preparer because then I can't feel confident. I like feeling in control.
What's great about it: Quick, easy and I can make sure I know what got deducted
What's not so great: Takes some time but not anymore than gathering all the data and filling in the places after the questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Software
on February 17, 2014
Posted by: CKearns
from Irwin, PA
Have been using this for years...I love it...
What's great about it: Easy to understand and fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 17, 2014
Posted by: Knightsuph
from Wa.
Since I only do this once a year, I have to go back and forth, checking and reviewing. The system is very easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on February 17, 2014
Posted by: Jim188
from Amherst, NY
Super easy to use and understand. Entire return process including software in under 20 minutes. A great product.
What's great about it: Detailed - Easy to understand - Fast - Ease of Filing - Complete content
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent software!!!
on February 17, 2014
Posted by: r3dd0g
from Minnesota
Great Job Turbo Tax!!!
What's great about it: Clear and easy to understand & complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continues to be super EZ
on February 17, 2014
Posted by: robgolfnut
from Bluffton, SC
Find this most thorough in developing my business and personal income and deductions. Love the worksheets which are based on the support documentation I have retained. Appreciate the review process which lets me fix the mistakes or omissions I have made.
What's great about it: EZ to use. Follow the roadmap and use individual forms to fine tune and tie in my documentation.
What's not so great: Absolutely none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SMALL BUSINESS HELPER
on February 17, 2014
Posted by: Lance399
from Middleton, MA
We are a very small business that is overburdened by insurance and tax costs. Turbo Tax provides an inexpensive but thoroughly helpful opportunity to file our taxes correctly and safely.
What's great about it: step-by-step guidance
What's not so great: none yet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All The Help I Needed
on February 17, 2014
Posted by: Tinch
from Virginia
I somehow got disconnected from the First rep, Dorian, who was patient with me as I was simultaneously dealing with a Building contractor who would not be patient. None the less I called back and spoke with Alan, and with his equal patience and knowledge of my operating system was able to guide me through finishing my e-file process. The original issue was that I was unable to e-file despite having paid for state e-file as well. He helped me clear out the original version software, download another copy and we were successful in e-filing. Thanks for great service.
What's great about it: Patient, Knowledgeable, and polite
What's not so great: None
Written by a customer while visiting turbotax.intuit.com