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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Always works well
on April 15, 2014
Posted by: ABQT
There is nothing fun about preparing taxes, but TurboTax takes some of the drudgery out of the process. It plugs in so much information from past returns that it "knows" how to guide you through the process, while offering helpful advice. Combine that with importing information from QuickBooks and the process was fast. I expected to have to rearrange and re-categorize my schedule C, but TurboTax had already correctly assigned the miscellaneous line items I use in QuickBooks to help track my business, based on previous year's returns. I appreciate being able to compare the previous year's number in every category. It makes it easy to see common errors #like a decimal point in the wrong place#, right away. Since I tend to put off taxes as long as I can, I always appreciate that TurboTax usually takes less time than I'm expecting and I finish with time to spare.
What's great about it: Simple to use and navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
form 2106- employee expenses
on April 15, 2014
Posted by: ParElectric
Automatic guidelines for employee expenses were better this year.
Need a little better help on inventory verses material expense on Sched C
What's great about it: better human interface and directions this year on employee expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rules!
on April 15, 2014
Posted by: SassyTexan
Thanks to the refund, I can go for a trip to visit my wacky kids!
What's great about it: It covered every detail, even things I did not realize.
What's not so great: I get nervous e-filing.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tt2013
on April 15, 2014
Posted by: DaveHz
Need a better progress indicator so you can update an entry and not have to repeat step by steps
Need better method of applying refund to next years filing
At end of complete review - should have field to allow you to apply refund to next year
What's great about it: reasonably easy
What's not so great: too many passes thru step by step
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax software v. TurboTax online
on April 15, 2014
Posted by: TosaTaxPayer
I have used TurboTax (Home and Small Business) on the web for many years, ever since the year the IRS did not get its act together and the stand alone versions ended up with errors due to last minute IRS changes. However, each year, the delay between screens on the web version are getting longer and longer. (Intuit needs a larger cloud!) This year was intolerable, so I went back to the standalone version. Purchased it online from Intuit. It downloaded and installed without a glitch. And then it got an update patch from Intuit. I thought, here we go again. But it updated without a glitch and the completion of my very long business and personal tax return went off without a glitch. So, back to the standalone version from now on.
What's great about it: No delay between screens
What's not so great: Haven't found any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Value
on April 15, 2014
Posted by: Chris81
I have been using TurboTax for about 7 years and each year it gets better and better. The rollup of last years information is especially helpful.
What's great about it: Easy Guides, Intuitive, Last year Rollup
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TTax survey
on April 15, 2014
Posted by: JD307
Need to improve help area to include specific help questions for the different versions of software you provide instead of overall.
What's great about it: Ease of inputting data
What's not so great: The 'Help' area was not as user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great if your return is not too complicated
on April 15, 2014
Posted by: lajoya7
We have a lot of depletion deductions on royalties, it is cumbersome to input sometimes. If you want to go back and review your K-1 entry it takes time.
What's great about it: Ease of entry
What's not so great: K-1 Entry if you have a lot of K-1s hard to get back to check them
Written by a customer while visiting turbotax.intuit.com