turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Second business return
on April 15, 2014
Posted by: Coastie67
from Fort Worth, TX
This is my second Turbo Tax return for a small business. The program provides excellent guidance through the process. There is an excellent Help feature that provides additional topic information when required. I highly recommend this program.
What's great about it: This program guides you through step by step.
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Problems in 2014
on April 15, 2014
Posted by: JJMY
from Seattle, WA
This year, S-Corp forms I needed were not available until April 13th or 14th as Intuit was late in programming. That was cutting it very close.
What's great about it: Pretty clear, easy to use
What's not so great: Late setting up IRS forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks!
on April 15, 2014
Posted by: TomIndy
Very helpful and easy. My tax person bailed on us on 4/11 and was able to complete by tax day - Thanks
What's great about it: Simple to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Mostly Good
on April 22, 2014
Posted by: TigerMcKee
from Bellevue, WA
For the most part I found the program to be very easy to use and helpful. One major problem I had was that I refinanced my home with the same lender, and the program did not provide an option for amortizing my carryover points from the previous refi to the new loan. In order for me to get the numbers to work out correctly I had to do a lot of research and then finagle the reporting information. The other problem I had was that the program did not catch an error I had made by reporting the same IRA contribution in two different places. Had I not reviewed my documents page by page before submission I would have missed it too. I realize that it was my error, but since the posted contributions were identical, perhaps the program could be written to question that.
What's great about it: Easy to use. Good tips offered.
What's not so great: Did not catch an error. Allowed me to post two identical retirement account contributions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Nothing is complicated!
on May 6, 2014
Posted by: Zardoz1661
from Santa Ana, CA
The only one tax preparation program I have ever used for many years and plan to continue using it.
What's great about it: The step by step approach
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on May 12, 2014
Posted by: jtle2003
from IL
I've used Turbo Tax for 15 years. It's quick and easy. However, sometimes it does not provide information I want. I think it assumes that I don't need to know certain things based on what I enter. For example, for 2013, it did not tell me that I did not qualify for Roth IRA because my income was too high. It just took the information. If I did not know this, I would have suffered fees and interest for those amounts as long as I had the contributions in my Roth. It did not tell me that I needed to recharacterize or remove the amounts.
What's great about it: Easy, quick, complete
What's not so great: Doesn't always explain each question.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My Taxes
on May 17, 2014
Posted by: starquest
from Fairburn, Georgia
Prior to using Intuit, I would always have to decide what I needed to file my taxes. Many times, I did not get the full benefit of filing my taxes because I did not know all the things I could use for deductions, especially with my business. Turbo Tax makes me feel confident that my taxes are done correctly since they appear to double or triple check everything. While I sign up for Audit Defense each year, I have never had to use them. Just knowing that my taxes are done right without someone trying to make you cheat is enough to make me feel comfortable. Thanks Intuit. I have used you for several years and plan to continue doing so. I have also advised several of my friends to use Intuit as well.
What's great about it: Turbo Tax has helped me stay organized. As a result I am able to complete my taxes efficiently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Very Good & Not So Good
on May 20, 2014
Posted by: JBFO
from FL
Step By Step does help one take an organized approach. Downloading information from employers, banks, etc. is very helpful.
Would like to be able to copy and paste information from forms when doing a return for someone who is not present.
What's great about it: Easy to use when one knows what to do.
What's not so great: Not very helpful with less common situations
Written by a customer while visiting turbotax.intuit.com
Showing 121-128 of 7916 results 
<< 1 ... 14 15 16 17 18 ... 990 >>