turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Making life so simple!!
on February 17, 2014
Posted by: Beverly57
from Modesto, CA
I have used Turbo Tax for years and it only gets better each year. Love the fact that you can read information about everything as you go through the tax forms. Thank you again!!
What's great about it: Walks you through everything you need to know
What's not so great: Can't think of anything!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good Year Again!
on February 17, 2014
Posted by: Makace
from Alexandria, VA
Sometimes there are questions I don't understand and it got me into trouble with the IRS, but other than that. Pretty good.
What's great about it: Fast, Reminds you of all the deductables
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
fast and accurate
on February 17, 2014
Posted by: Autolinks
from Daytona Beach
works fantastic, fast and easy to use screen configurations as well as simplified input.
What's great about it: fluid
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
What happened this year???
on February 17, 2014
Posted by: 2angelcats
from Phoenixville, PA
Everytime I closed and fixed the errors, they were there the next time and some more to boot! Very frustraing experience to say the least. I've used Turbo Tax for at least the last 6 years and this year was very difficult. I've always felt very good and can't say the same this time. Feel unsettled and concerned.
What's great about it: Good refund
What's not so great: Errors!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Big Differences
on February 17, 2014
Posted by: GokuPilot
from Oceanside, CA
I originally did my return online and was not satisfied with the result which did not seem correct. I started researching tax code on my own (shoot me now), and found some other forms and extra deductions that weren't found by turbotax. Been using it for several years and thought it worked great, but the difference was almost $1500 dollars once I started investigating.
What's great about it: Quick and "easy" if you want
What's not so great: Lot's of personal research to find forms and what to file.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
So Simple
on February 17, 2014
Posted by: IslandGal
from Kauai
I still prefer to use Turbo Tax for it's ease and thoroughness (it seems that way, anyway). As I said earlier, the only place that was a bit sticky was going back to print out my state return after I had e-filed my federal return. Perhaps I missed a button, but when I found myself on the "close TurboTax" page without an option to print the remaining State return, I had to backtrack a bit and repeat part of the interview. I know I had to have missed something. However, it all worked out just fine. The TurboTax interview questions help me organize my tax information for the next run. I've used TurboTax for years and will do so for 2014.
What's great about it: As always, mostly clear to understand, straightforward and expedient
What's not so great: Just got a little confused at the end when I wanted to e-file my fed, but print out my state
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax = Less Taxing
on February 17, 2014
Posted by: Delano
from Atlanta, GA
This customer did not provide a text review.
What's great about it: Ease of use
What's not so great: Re-entering federal return from state return not user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
happy with refund
on February 17, 2014
Posted by: robe62rock
from plumas lake, ca
We have used turbo tax for several years.Have been happy with our refunds and find the program easy to use and understand.
What's great about it: easy to use program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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