Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Nice!
on February 17, 2014
Posted by: Agatehound
from Sioux Falls, SD
I am a long time Turbo Tax user, and this year even exceeded my past experiences.
What's great about it: Very easy to use, helped me find correct information for complex tax issues!
What's not so great: Don't change a thing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes it easy
on February 17, 2014
Posted by: randomaccessmem
from Central Wisconsin
I've used TurboTax for many years, working my way up from the basic edition to home and business. It has simplified the process of filing taxes immensely. I used to do my taxes with a manual typewriter and a gallon on white-out. TurboTax helps uncover deductions, organizes expenses and guides you through the process, with additional, in-depth information available when you want it. Plus, efiling is quick and easy.
What's great about it: Arithmetic corrected automatically, great guidance
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Program has flaws
on February 17, 2014
Posted by: AKDummy
from FairK
I had to use auto correct because turbo tax does not allow ten year depreciation for water craft. I then had to make list class as none to get past your editing. Your program got me audited back in 2010 and cost me $2700 plus dollars. Fix your program so your customers do not get fined.
What's great about it: Some what easy to use
What's not so great: Business depreciation not right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No brainer
on February 17, 2014
Posted by: OneNet
from California
Very easy to use software, there should be a box that takes you directly to the AGI for the previous year. With everything else there this would be ideal.
What's great about it: Very easy to follow instructions.
What's not so great: At the end wasn't sure if it entered my AGI since there was one in the box .
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on February 17, 2014
Posted by: jptom
from Fishers, In
This software is well thought out and put together is a very user friendly manner. I would recommend this program to anyone.
What's great about it: Love the interview style
What's not so great: Wait time for customer support
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 17, 2014
Posted by: wrkowt
from Bolingbrook, il
So easy! Even if you hate math-this does all the work for you and gives hints to deductions you did not think of!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another TAX Year done Easily
on February 17, 2014
Posted by: TLKOTWN
from Sioux Falls, SD
I have been using TurboTax since it first came out, I have never had a problem using the product. I have had friends go to professional Tax people to get their taxes completed (because they felt they had special situations). After they got them done, I convinced them to sit down a go through TurboTax to compare, we easily got them to come out the same. Prior to TurboTax the professional that was doing my taxes had a program that "walked" him through my returns, just as this program does.
What's great about it: Ease of "walking" through the process
What's not so great: As you progress the completed sections stay at the top, so you have to scroll to the bottom to get where the next sectio
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Tax Payer
on February 18, 2014
Posted by: MeghaninSanJose
from San Jose, CA
I've used Intuit products for years. Their simple but non-patronizing approach, with more ways to obtain support than anywhere else in the "web," makes it much less stressful to put in the hours necessary for accurate tax returns. I appreciate the option to forge ahead in my own way or allow the program to guide me. I also like the fair price. And, finally, that I can use info from previous returns makes the whole thing that much easier and more efficient. It just keeps getting better!
What's great about it: No intimidating Questions, Easy to save and return later, inspires confidence
What's not so great: Couldn't find any
Written by a customer while visiting turbotax.intuit.com