Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Program has flaws
on February 17, 2014
Posted by: AKDummy
from FairK
I had to use auto correct because turbo tax does not allow ten year depreciation for water craft. I then had to make list class as none to get past your editing. Your program got me audited back in 2010 and cost me $2700 plus dollars. Fix your program so your customers do not get fined.
What's great about it: Some what easy to use
What's not so great: Business depreciation not right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No brainer
on February 17, 2014
Posted by: OneNet
from California
Very easy to use software, there should be a box that takes you directly to the AGI for the previous year. With everything else there this would be ideal.
What's great about it: Very easy to follow instructions.
What's not so great: At the end wasn't sure if it entered my AGI since there was one in the box .
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on February 17, 2014
Posted by: jptom
from Fishers, In
This software is well thought out and put together is a very user friendly manner. I would recommend this program to anyone.
What's great about it: Love the interview style
What's not so great: Wait time for customer support
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 17, 2014
Posted by: wrkowt
from Bolingbrook, il
So easy! Even if you hate math-this does all the work for you and gives hints to deductions you did not think of!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another TAX Year done Easily
on February 17, 2014
Posted by: TLKOTWN
from Sioux Falls, SD
I have been using TurboTax since it first came out, I have never had a problem using the product. I have had friends go to professional Tax people to get their taxes completed (because they felt they had special situations). After they got them done, I convinced them to sit down a go through TurboTax to compare, we easily got them to come out the same. Prior to TurboTax the professional that was doing my taxes had a program that "walked" him through my returns, just as this program does.
What's great about it: Ease of "walking" through the process
What's not so great: As you progress the completed sections stay at the top, so you have to scroll to the bottom to get where the next sectio
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Tax Payer
on February 18, 2014
Posted by: MeghaninSanJose
from San Jose, CA
I've used Intuit products for years. Their simple but non-patronizing approach, with more ways to obtain support than anywhere else in the "web," makes it much less stressful to put in the hours necessary for accurate tax returns. I appreciate the option to forge ahead in my own way or allow the program to guide me. I also like the fair price. And, finally, that I can use info from previous returns makes the whole thing that much easier and more efficient. It just keeps getting better!
What's great about it: No intimidating Questions, Easy to save and return later, inspires confidence
What's not so great: Couldn't find any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MY BIGGEST REFUND EVER!!!!!
on February 18, 2014
Posted by: MelFreeman
from Cleveland, OH
I was so nervous about doing my taxes at first. I feel embarrassed that I waited so long to get TurboTax!! I was able to get the most from my refund doing it this way without any problems and saved a ton of money in the process, I got audited last year when dealing with another company who I have gone to for years, I'll never be using them again!!! I have no worries now that I have TurboTax!!! My wife and I will be going back to our cabin in the Smoky Mountains sooner than we thought, thanks to TurboTax!!!!
What's great about it: QUICK,EASY,FUN,LOOKING FORWARD TO NEXT YEAR!!
What's not so great: No cons!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Old hat
on February 18, 2014
Posted by: seebert
from Beaverton, OR
This is the 16th year I've used TurboTax. In that time I've gone from a single person filing a 1040EZ to a married father with two home businesses and my wife's inheritance and many 1099s to consider. We even had a death in the family this year that generated K1s.
What's great about it: Always helpful
What's not so great: notification of new forms never got to my cell
Written by a customer while visiting turbotax.intuit.com