turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
MY BIGGEST REFUND EVER!!!!!
on February 18, 2014
Posted by: MelFreeman
from Cleveland, OH
I was so nervous about doing my taxes at first. I feel embarrassed that I waited so long to get TurboTax!! I was able to get the most from my refund doing it this way without any problems and saved a ton of money in the process, I got audited last year when dealing with another company who I have gone to for years, I'll never be using them again!!! I have no worries now that I have TurboTax!!! My wife and I will be going back to our cabin in the Smoky Mountains sooner than we thought, thanks to TurboTax!!!!
What's great about it: QUICK,EASY,FUN,LOOKING FORWARD TO NEXT YEAR!!
What's not so great: No cons!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Old hat
on February 18, 2014
Posted by: seebert
from Beaverton, OR
This is the 16th year I've used TurboTax. In that time I've gone from a single person filing a 1040EZ to a married father with two home businesses and my wife's inheritance and many 1099s to consider. We even had a death in the family this year that generated K1s.
What's great about it: Always helpful
What's not so great: notification of new forms never got to my cell
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
As easy as ever
on February 18, 2014
Posted by: CruiseBob
from PSL, Florida
I've been using Turbo Tax for 10 or years (longer than I can remember) and each year it seems to get easier. Maybe the government is making taxes easier (right) I don't know but I have no reason to think of another way to file!
What's great about it: Easy, Fast, Complete
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax 2013
on February 18, 2014
Posted by: Carrboromike
from Carrboro, NC
Been a loyal Turbo Tax user for many years. It is the best, easy to use. Strongly recommend Turbo Tax to anyone who has their own business.
What's great about it: Consistently easy to use, quick, effective
What's not so great: Update glitch caused a minor problem, resolved quickly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Ups & downs
on February 18, 2014
Posted by: LadyNwaiting
from Bend, OR
I've used turbo tax for years and love it. Love the way I can start and stop and trust that the turbo tax is current with the most current tax laws and info. But, this time when I attempted to e-file for both state & federal, it wouldn't transmit. I went back through the final steps for hours and couldn't figure out what the problem was. Looked for updates, scrutinized my info. and still no luck so I figured I'd have to mail them. But, I had already paid for the state e-file and the credit card had been charged......I went back in this morning and thankfully it worked. Yeh:-)
What's great about it: Love Turbotax
What's not so great: Wouldn't e-file after several attempts
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Refund
on February 18, 2014
Posted by: CrazyCruzer
from Port St Lucie, FL
I retired last year and TurboTax walked me through each step of the process. I was concerned at first that the 1099's I received would cost me a bundle, but TurboTax put everything in the right slots and I came away with a big refund. Make me think about adjusting me withholding!
What's great about it: Simple step-by-step input/review
What's not so great: I would like to start earlier
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome...as always!
on February 18, 2014
Posted by: skaneid
from Boise, ID
Overall, awesome software. Have been using TT for 10 years now and it just keeps getting better.
What's great about it: Comprehensiveness, Clear Explanations
What's not so great: Sometimes not intuitive to get back into details if error is made
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Product
on February 18, 2014
Posted by: ms5673
from Pennsylvania
I have used Turbo Tax for about 6 or 7 years now. I have always been pleased with the product and recommend it friends. I know one person who uses it and it is by my recommendation.
I use to work for Jackson Hewitt and I believe your product is great to use.
What's great about it: Everything is great. No problems.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
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