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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
As easy as ever
on February 18, 2014
Posted by: CruiseBob
from PSL, Florida
I've been using Turbo Tax for 10 or years (longer than I can remember) and each year it seems to get easier. Maybe the government is making taxes easier (right) I don't know but I have no reason to think of another way to file!
What's great about it: Easy, Fast, Complete
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2013
on February 18, 2014
Posted by: Carrboromike
from Carrboro, NC
Been a loyal Turbo Tax user for many years. It is the best, easy to use. Strongly recommend Turbo Tax to anyone who has their own business.
What's great about it: Consistently easy to use, quick, effective
What's not so great: Update glitch caused a minor problem, resolved quickly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ups & downs
on February 18, 2014
Posted by: LadyNwaiting
from Bend, OR
I've used turbo tax for years and love it. Love the way I can start and stop and trust that the turbo tax is current with the most current tax laws and info. But, this time when I attempted to e-file for both state & federal, it wouldn't transmit. I went back through the final steps for hours and couldn't figure out what the problem was. Looked for updates, scrutinized my info. and still no luck so I figured I'd have to mail them. But, I had already paid for the state e-file and the credit card had been charged......I went back in this morning and thankfully it worked. Yeh:-)
What's great about it: Love Turbotax
What's not so great: Wouldn't e-file after several attempts
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Refund
on February 18, 2014
Posted by: CrazyCruzer
from Port St Lucie, FL
I retired last year and TurboTax walked me through each step of the process. I was concerned at first that the 1099's I received would cost me a bundle, but TurboTax put everything in the right slots and I came away with a big refund. Make me think about adjusting me withholding!
What's great about it: Simple step-by-step input/review
What's not so great: I would like to start earlier
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome...as always!
on February 18, 2014
Posted by: skaneid
from Boise, ID
Overall, awesome software. Have been using TT for 10 years now and it just keeps getting better.
What's great about it: Comprehensiveness, Clear Explanations
What's not so great: Sometimes not intuitive to get back into details if error is made
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on February 18, 2014
Posted by: ms5673
from Pennsylvania
I have used Turbo Tax for about 6 or 7 years now. I have always been pleased with the product and recommend it friends. I know one person who uses it and it is by my recommendation.
I use to work for Jackson Hewitt and I believe your product is great to use.
I use to work for Jackson Hewitt and I believe your product is great to use.
What's great about it: Everything is great. No problems.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax State
on February 18, 2014
Posted by: RXT1
from Ivins, Utah
E-File rejection from State of Utah stating missing or incorrect 1099 information. After numerous reviews, could not find out what the issue was with respect to missing or incorrect 1099 info. Had to manually override to include Utah tax withholding from one 1099.and not sure if this was the underlying problem. The printed out TC-40W (Electronic W2/1099) reflects the info on the hard copy 1099's. Plus turbo tax accuracy reviews did not find any errors.
Paid for e-file, and Turbo Tax claim to walk you through error correction was nothing but restating what the State stated as the basis for rejection without detail as to what info was missing or in error or which 1099. Turbo Tax fix was to manually file by paper/mail which does not make sense since the same TC-40W submitted electronically was printed out for the hard copy mail in copy (guess the days of attaching actual copy of 1099 are over?). Not sure what I am paying for since Turbo Tax State fell way short of the mark.
What's great about it: Data rollover from Fed
What's not so great: 1099
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok
on February 18, 2014
Posted by: gocats11
from Arizona
I think some of the terminology needed to be easier to understand. Other than that it went smoothly
What's great about it: questions answered quickly
What's not so great: some terminology difficult to understand
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com