Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
TurboTax State
on February 18, 2014
Posted by: RXT1
from Ivins, Utah
E-File rejection from State of Utah stating missing or incorrect 1099 information. After numerous reviews, could not find out what the issue was with respect to missing or incorrect 1099 info. Had to manually override to include Utah tax withholding from one 1099.and not sure if this was the underlying problem. The printed out TC-40W (Electronic W2/1099) reflects the info on the hard copy 1099's. Plus turbo tax accuracy reviews did not find any errors.
Paid for e-file, and Turbo Tax claim to walk you through error correction was nothing but restating what the State stated as the basis for rejection without detail as to what info was missing or in error or which 1099. Turbo Tax fix was to manually file by paper/mail which does not make sense since the same TC-40W submitted electronically was printed out for the hard copy mail in copy (guess the days of attaching actual copy of 1099 are over?). Not sure what I am paying for since Turbo Tax State fell way short of the mark.
What's great about it: Data rollover from Fed
What's not so great: 1099
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok
on February 18, 2014
Posted by: gocats11
from Arizona
I think some of the terminology needed to be easier to understand. Other than that it went smoothly
What's great about it: questions answered quickly
What's not so great: some terminology difficult to understand
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth as Silk
on February 18, 2014
Posted by: 1Swampfox
from Green Bay, Wi
Worked for us again this year. Great step by step. Help if needed
What's great about it: Sweet and Easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on February 18, 2014
Posted by: JoJorae1
from Santa Clara, Ca
Turbotax is Head & Shoulders above its competition. I recommend it to everyone I know ... absolutley the best!!!
What's great about it: Ease of use!
What's not so great: No negatives at all!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 18, 2014
Posted by: BillRuocco1
from Deerfield Beach Fl=L
I have been a turbo tax customer for several years. Prior to using turbo tax, I was a sole practitioner CPA before selling my practice and retiring in 2007. During my many years a tax practitioner, I always used the Pro-Series tax programs (individual, partnership, estates and trust and corporation) because I liked the features of the program(s) and ease of use. I also was a Quick Books customer and the feature of Quick Books that I really liked was how easily it was to transfer the clients records to the proper tax return. Each year I looked forward to the upgrades and new features of the programs. So it was a natural progression once I stopped using the pro-series to switch to turbo tax. Thank you.
What's great about it: See below
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience
on February 18, 2014
Posted by: JMartinz
from Blue Springs,MO
I will recommend, especially if you only have income from payroll to include, for business is a little more challenging, but still not that complicated, have used Turbo tax 10 years now and do not see a reason to leave it.
What's great about it: Easy to navigate for my situation.
What's not so great: On some topics was too redundant for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time filer!
on February 18, 2014
Posted by: GreenTrucker
I used my parents' personal and business turbo tax and with my mother's supervision was able to complete my first 1040. It wasn't as difficult as I thought it would be - Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Return
on February 18, 2014
Posted by: waltgrant
from Gastonia, NC
Overall I like it. I have used TurboTax for the last 15 or more years and never had a problem. Make it a little easier to pick out the forms you want to print and exclude others. Thanks for caring what I think.
What's great about it: Easy to follow instructions
What's not so great: Wastes too much paper printed duplicated forms
Written by a customer while visiting turbotax.intuit.com