turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Turbo Tax is GREAT!
on February 18, 2014
Posted by: NancyJL
from Chapin, SC
I have been using Turbo Tax for many years for both my personal business and our joint personal return. Prior to using Turbo Tax, I did them manually which took me ten times longer to do then with using Turbo Tax. In my opinion, it's well worth the price. They improve the software every year and make it easier with each new year. I couldn't imagine doing our taxes without Turbo Tax!
What's great about it: Easy to use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy stuff
on February 18, 2014
Posted by: Ronnie1donna
from Franklin, NC
turbo tax is so easy to use and we are a business owner that does their own taxes!!!! great product
What's great about it: easy,quick,convenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
on February 18, 2014
Posted by: TigerTim
from Patterson, CA
It is very, very difficult to get to Form 4835 through the standard walk through of either rental income or farm income.
What's great about it: Most features
What's not so great: The handling of farm rental income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easier than anticipated
on February 18, 2014
Posted by: DWilson716
from Buffalo, NY
Will be using this every year, very user friendly.
What's great about it: Very user friendly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy to use - Pretty Much
on February 18, 2014
Posted by: HateTheTaxes2
from Chicago, IL
I hate doing taxes. Turbo Tax eases the pain a lot and I would say 90% of it is a breeze. The ability to use itsDeductable to price charitable donations is great. Being able to also connect to Investment Companies and other Financial institutions to import the year's numbers also helps a lot. My only complaint is the language of some of the help is not really all that explanatory, in a lot of cases just restating what's on the entry form.
What's great about it: Ability to import previous yr, connect to financial institutions for balances
What's not so great: Some help text not all that helpful
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo nontaxing software
on February 18, 2014
Posted by: DavePeterson
from Edmonds,WA
We have been using TurboTax since the early 1990's and find it comfortable to use. Data can be easily downloaded from various institutions making data entry all the more easy. E filing is a bonus.
What's great about it: well designed displays, easy to import data, switch to view forms in progress, save to PDF for easy review.
What's not so great: font cannot be resized larger for easy of viewing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Stressful
on February 18, 2014
Posted by: gdecele
from Gillette, WY
I like paying one fee to prepare my taxes, instead of hiring someone who will charge a fee per document. I can take my time adding my documentation and knowing that it's a accounted for. However, I am stressed as I submit my return, not knowing if I've answered everything correctly. Nobody wants to be in tax trouble, but the helplines take extremely long to get through, and I often still don't understand after I've spoken with someone. After 6 years, I still don't know how to enter our timeshare amounts paid, not even a clue as to what category it belongs in!
What's great about it: I can take my time working through documents without havin a tax preparer waiting on my answers.
What's not so great: Not all is in easy enough terms. I often don't know what is being asked and how to respond
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you so much Turbo Tax!
on February 18, 2014
Posted by: Firepup
from Illinois
I am a full time student and did not work last year. I went to see my Accountant and, to my surprise, he informed me that I did not need to file taxes. That didn't sit well with me, and I left his office feeling extremely uneasy about not filing any taxes, even if I didn't work.
After a few days of feeling nauseous from stressing over not filing, I went ahead and purchased the Turbo Tax Home & Business software. Not only did the software walk me through every step, I ended up receiving a refund! This software literally paid for itself! Thank you Intuit for creating such a great product that is easy for everyone to understand!
What's great about it: Turbo Tax made this process so easy!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
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