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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Amazed!!!
on April 15, 2014
Posted by: MrsCobb
Great product for doing our Home/Business taxes. It showed us every single little deduction that we could take and saved us a ton of money.
Very pleased and will definately be using it in the future!
What's great about it: Step by Step detailed instructions and explinations
What's not so great: Can't think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can't imagine how you do it without Turbotax
on April 15, 2014
Posted by: Grndmmy
The Detail checklists help significantly. However, you need to keep good notes and check off which check list you added certain items to. New home, home office, cars all added to my complexity of my return. However, I made it to the other side! Thanks for keeping up with all the updates.
What's great about it: The detail
What's not so great: The detail is sometimes confusing if you have a lot of items
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disappointed
on April 15, 2014
Posted by: Philillini
I am disappointed that TT does not support carryback or carryover of NOL. It is no doubt a complicated set of forms but that is why TT exists, too make things easier for taxpayers. I have used TT for many years and have been satisfied but this year was difficult due to a number of things. Also the ease of reporting 4684 items could be better. A spreadsheet format would help instead of repeatedly going back and forth on the worksheets. Also a control total to ensure that all items have been posted would help.
What's great about it: Familiar and good audit track. Easy flow of information details.
What's not so great: No support for form 1045 and 3805V reporting NOL and carrybacks. Not enough clarity in some explanations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
CAreturn
on April 15, 2014
Posted by: alicefx
It have few of Missing forms
I can't download from brokerage (IB) 1099B information.
I can't download from brokerage (IB) 1099B information.
What's great about it: quick and easy
What's not so great: efile return authorization(8453-OL) have missing information
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NEVER AGAIN
on April 15, 2014
Posted by: ScruffyOneObie
Will give negative reviews to anyone that asks. Others that I know have had similar problems and are extremely unhappy as I am. They also said they will not use TurboTax next year.
What's not so great: Unclear place to insert 1099-MISC that I always received in previouis years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficiency
on April 15, 2014
Posted by: crymon2796
I have been filing using TT for abou t5 years now....
the ease of transporting the previous years info makes the process seamless and efficient......
If any recommendation at all , i would like to see more detail
review results ......i am not sure that i trust just a "level of risk" graph.......it just seems "hoke-ish" to me ....... if I am at a medium to high risk I would like to know more details instead of just that "this year" is inconsistent with what i filed "last year"...... anyhow that's my 2 cents ...... gracias
the ease of transporting the previous years info makes the process seamless and efficient......
If any recommendation at all , i would like to see more detail
review results ......i am not sure that i trust just a "level of risk" graph.......it just seems "hoke-ish" to me ....... if I am at a medium to high risk I would like to know more details instead of just that "this year" is inconsistent with what i filed "last year"...... anyhow that's my 2 cents ...... gracias
What's great about it: quick and navigatable
What's not so great: non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
confusion on 1099's
on April 15, 2014
Posted by: changeagent
This is a great program. However, leave yourself some time to figure out any glitches. They've got a great help dept. Just don't try to figure it out in the afternoon on April 15
What's great about it: Awesome tax software in almost every way
What's not so great: massive confusion on how 1099's are input and recorded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on April 15, 2014
Posted by: cloud57
The software has been a lifeboat for me with taxes
What's great about it: easy to use, found things I would not have thought of
What's not so great: non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com