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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Love Turbo Tax!
on February 18, 2014
Posted by: abedell2
from Parkville, MO
I love turbo tax! We were able to create and print 1099 for our contract employees so easy! Also, easy to ask a question and go back to fill in needed info! I would recommend it to anyone!
What's great about it: So easy, walks you through it all!
What's not so great: NONE!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Old Reliable
on February 18, 2014
Posted by: PadaRoberts
I've been using Turbo Tax for many years. I've tried the competition but have always come back to best.. Turbo Tax that is!
Keep up the improvements and good work.
Keep up the improvements and good work.
What's great about it: Improves every year like good Whiskey!
What's not so great: Price increases but pays for itself
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nuthin to it!
on February 18, 2014
Posted by: PeyPax
from Trinity, NC
Completing my taxes is easy every year because of TurboTax. Any road blocks i hit I am able to get answers through the community or directly from a tax professional. ALWAYS the best service. The tax professionals must deal with thousands of calls but you can not tell it when speaking to one. The BEST!
What's great about it: Any all questions answered by professionals
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The Turbo Tax is not user friendly.
on February 18, 2014
Posted by: AlonzoM
from Tehachapi, CA
Why does a person have to go through all the sheets of each item donated and give details that have already been given?
What's great about it: Guiding you is great, and immediate updates are great
What's not so great: Deductible is hard to work with. It's been hard to work with for the last 5 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why So Complicated ???
on February 18, 2014
Posted by: Philly62
from Springboro, Ohio
Overall Very Good, Very Helpful, Makes me feel Empowered... Unfortunately the IRS Tax Processes, Laws, and Endless publications leave me confused and uncertain at times. I do not like the "Blog" style help function in TurboTax. I found many answers to be incomplete, confusing, and some just wrong... This adds to the overall frustration and stress of the Tax filing process...
When I have a question I just want a simple straight forward answer... and not a treasure hunt !
What's great about it: TurboTax seem to know what they are doing... Numbers, etc... always seem to come together in the end...
What's not so great: Help functions, definitions of IRS "Language", "Blog" for Help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great refund!
on February 18, 2014
Posted by: killiansred1
from Elkton, MD
Once you've used Turbo Tax, it gives you a choice to import information from last year's return. Confirms the information is still correct. So easy. Also love the ability to import W2s! I do not just my taxes, but my daughters as well - anything to speed up the process and reduce the chance of errors has my vote! Great product as always!
What's great about it: walks you through all possible scenarios for maximum benefit
What's not so great: don't walk me through Obamacare when I've already stated I have healthcare
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Refund
on February 18, 2014
Posted by: ImperialLadii
from Fort Worth, TX
I will use this every year. It is convenient and easy to use. i will never pay another tax-preparer in life. i love it!!!
What's great about it: i loved how everything was broken down
What's not so great: the updates took a while...but after i restarted my computer the updates went quickly.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way to go turbo charge buddy
on February 18, 2014
Posted by: Stoch
from Delmar, NY
Great job. look forward to using Turbo Tax 2014
What's great about it: easy to use and downloads save time and time in money
What's not so great: start up is slower than usual
Written by a customer while visiting turbotax.intuit.com