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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Better than ever
on February 18, 2014
Posted by: Sunny121
from Honolulu, Hawaii
This year Turbo Tax was easier for me than ever. They have added some one liner warnings to avoid mistakes. They have also added some friendly alerts telling the user of sections that may not need to be used. Both were VERY helpful. It was very quick- much quicker than expected.
What's great about it: Detailed instructions when needed. Ability to actually look at forms and make adjustments as needed.
What's not so great: Need a little more information about rental properties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on February 18, 2014
Posted by: BroBarn
from Crestview Florida
This is the second time that I have used TurboTax to prepare my income taxes, and I am duly impressed with the elegance and simplicity of the software. Not being tech-savvy, I find it very user friendly, and 100% reliable as it relates to the accurate preparation of my returns. I would recommend this software to anyone without any hesitation or reservations at all. Great software!!!
What's great about it: The Turbo Tax software is very user friendly, especially for an area as complicated as Tax preparation.
What's not so great: None, none at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfaction year after year
on February 18, 2014
Posted by: Sandymc44
from Auburn, WA
I have been using TurboTax for many years and have always found it easy to follow and reasonably priced. Because I have a home-based business, I use TurboTax Home and Office, perfectly suited to my needs. Working on my 2013 return, I ran into a glitch in the home office section. When I could not resolve the issue myself, I chose to call support. A wonderful rep named Candi worked with me to resolve the problem, and when she also had trouble, she called in another team member to assist. Although it took quite a bit of time, they found the solution. As a result, my refund is $300 greater. I highly recommend this program and the wonderful support team.
What's great about it: Easy to follow. User friendly. Helps me get highest refund with least hassle.
What's not so great: 2013 had a glitch in Home Office section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy
on February 18, 2014
Posted by: super1
from Springfield, Oregon
Love this product, I have used Turbo Tax for years and am always happy
What's great about it: Easy to understand
What's not so great: Simplified home office was not working correctly
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 18, 2014
Posted by: Aabe
from San Jose Ca
I love TurboTax.
What's great about it: Works like a charm
What's not so great: None what so ever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 19, 2014
Posted by: judytovey
from Normal, IL
It has always been fairly easy to use. I have used it for at least 5 years. However, there was a great improvement in 2013 and now it is very easy to navigate. I had all my information available. I use quicken which helps me keep things in order so it was easy to download. I was able to complete and file within a couple of hours. Love the Quicken and Turbo Tax compatibility.
What's great about it: TurboTax 2013 was so easy to naviagate - much improved over previous years. Making corrections was so much easier.
What's not so great: There wasn't anything that I didn't like.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rock My Turbo Tax
on February 19, 2014
Posted by: 1449
from Chattanooga, TN
Keep up the good work with Turbo Tax, even if I own this year.
What's great about it: I have useTurbo Tax for over 10 years. I have seem impovement each time.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Preparation
on February 19, 2014
Posted by: Sybil2014
from Houston, TX
Overall, I can't imagine completing a Tax Return without the assistance of Turbo Tax. Before using Turbo Tax I sat down with each publication from the IRS in order to enter data correctly. This was time consuming and I'm sure I missed deductions that I could have used.
What's great about it: Allows you to enter proper expenses and assets
What's not so great: Allows you to duplicate some items in different areas (must compare carefully to avoid this)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com