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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
mostly clear and easy, a few rough spots
on February 19, 2014
Posted by: speckay
from Western Massachusetts
We love the option to do our own taxes, though it always takes longer than we expect. We use the home/business and it asks great questions. However, it seems like there should be more cross checking between business use of vehicles and personal use of vehicles for job -- the potential for unintentional double dipping is strong. I want to see more warnings signs (any warnings signs!). I really liked the system for valuing non-money donations -- very helpful. At the end I came to dislike this system severely because I was trying to get our old usename/password prompts and would ask it to send to our email, but it wouldn't happen right away and by the time I got the information, it would log me out of its system. BAD BAD BAD design there.
What's great about it: clear questions, easy to navigate
What's not so great: arduous at end getting old passwords and user names; not enough warnings regarding possible double dipping
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Prep
on February 19, 2014
Posted by: Hawktheone
from Suwanee, GA
Turbo is the best tax preparation product on the market. I constantly improve my knowledge of tax law by using this product. I review information whether it relates to my return or not. It is extremely well organized and extremely easy to navigate.
What's great about it: Extremely well organized and very easy to work through.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another good year
on February 19, 2014
Posted by: clevebob
from Cleveland, Ohio
Been using TT for 5 years, love it!
What's great about it: Very easy to use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My2014
on February 19, 2014
Posted by: geamh47
from Jupiter, FL
over all is a good method for filing taxes
What's great about it: Easy
What's not so great: Cannot control the forms I want to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
DONE
on February 19, 2014
Posted by: Charlierecruits
from Burlington NC
When it found errors it went to the tax forms and not the input form. hard to make corrections in some cases
What's great about it: easy step by step
What's not so great: Switching correction forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rate Turbo Tax
on February 19, 2014
Posted by: Marg65
from Colorado
Could be better. Error on transmitting returns. More details help questions.
What's great about it: Years past I have loved Turbo Tax
What's not so great: This year was disappointing. Would not transmit returns when I was ready.. Some error on Turbo tax end.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than a couple years ago
on February 19, 2014
Posted by: LP42
The TurboTax experience is much better than a few years back. There's still a couple bugs and gaps, so the TT execs need to continue investing $. I'd like see more information on the integration between Quicken and TT. Maybe it works, but Quicken isn't intuitive for simple stuff, so it's scary to automate the link to TT which still lacks my full confidence. Just map out the process, not a sales job.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not all forms in program
on February 19, 2014
Posted by: Chery128399
from Hudson Fl USA
It is a great program simple as 123
What's great about it: Great using it for years and years
What's not so great: 8960 form ????? missing
Written by a customer while visiting turbotax.intuit.com