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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Very Easy
on February 20, 2014
Posted by: Shab0155
from Wyoming
I have used Turbo Tax for quite a few years. I have tried other software but always go back to Turbo Tax because of its simplicity and accuracy
What's great about it: Loved how simple it was
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overall excellent except for some parts
on February 20, 2014
Posted by: LaurieK
from New York, NY
Overall the product is excellent at prompting for every scenario which is great at making sure things are done properly. But some pages have vague instructions on what to do. They assume that the TP knows what they mean. You need to make things as straightforward as possible, and have much better explanations in your "help" section. Way too brief and still don't answer questions.
What's great about it: Love how it does everything for you
What's not so great: Some sections are not explained well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MULTI-YEAR USER
on February 20, 2014
Posted by: HappySailor34
from wILLIAMSTOWN, nj
I NEEDED TO GET MY REFUND AS QIUICKLY AS POSSIBLE THIS YEAR. TURBO TAX IS THE BEST TOOL FOR A FAST AND ACCURATE FILING. THE EARLY PURCHASE DISCOUNT WAS APPRECIATED ALSO
What's great about it: MAKES TAXES EASY
What's not so great: GETS LONGER EVERY YEAR
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 20, 2014
Posted by: billdriscoll
Used turbo tax for years and can run from forms or by easy interview.
What's great about it: turbo tax is easy to use
What's not so great: Dislike constant updates. should be easy to see if the latest forms are in use
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax
on February 20, 2014
Posted by: ans1956
from charlottesville VA
great and will use in coming years saves me $600 a year
What's great about it: easy easy easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but not always user friendly
on February 20, 2014
Posted by: RedheadKim
from Belmar, NJ
A more easy to navigate interface when editing would make my review better. I had to go through numerous steps numerous times to fix one or two information items. In addition, several forms that resulted from comprehensive walk throughs, but were blank or didnt apply to my return appeared. It was difficult to navigate to and delete them.
What's great about it: excellent step by step explanations and walk throughs
What's not so great: difficult to navigate around to edit. Very tough time deleting the extra forms that resulted from navigating through all
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on February 20, 2014
Posted by: juliobragulio
We use TurboTax every year. I think for the past 7 or 8 years. I think the program keeps getting better.
What's great about it: very helpful step by step
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
all great except for completing form 8949
on February 20, 2014
Posted by: DaveD71
from Catonsville, md
As usual. tax preparation went smotthly but then hit the 8949 and thr recovered costs. Etrade has all the costs and even when I downloaded the ccosts where shown. But I could not get the exact match of the three sections, long term, short term and noncovered.
Finally I found my way to a spot for entering the data and I backed into the cost of the noncovered. I found my way to that spot in the information on the web but at this hour I cannot remember where.
Perhaps it was in turbo tax user comments.
Finally I found my way to a spot for entering the data and I backed into the cost of the noncovered. I found my way to that spot in the information on the web but at this hour I cannot remember where.
Perhaps it was in turbo tax user comments.
I note that in the Turbo conversations many asking about getting toi the form 8949. You cannot get to 8949 via the SCH d but it appears you can.
see ya next year.
What's not so great: Completion of form 8949
Written by a customer while visiting turbotax.intuit.com