turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Getx Better Every Succeeding Year With More Detail
on October 8, 2014
Posted by: LMLWilson
from Marin County, California
I've been depending on TurboTax for several years to do both my personal taxes and simple trust & estate taxes. I used to pay an accountant firm a lot of money for relatively simple tax returns (not a large income and not a large trust).
What's great about it: Walk Through Instructions with Accompanying Explanations
What's not so great: None I can think of right now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Rocks!
on October 15, 2014
Posted by: GMTurbo
from Seattle, WA
I've used Turbo Tax for many years. Each year it gets even better. I like comparing year to year to remind me of items I may have forgotten.
The process is easy once you've done your first return because everything transfers to the next year.
There is always help if you get stuck.
I recommend Turbo tax to all my friends.
What's great about it: Walks you through each form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on October 15, 2014
Posted by: Chinster
I've been using Turbo Tax for over 7 years and I'm very happy with the ease of the Product. Thanks! =)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
too costly, too complicated
on October 15, 2014
Posted by: Looty
from Redlands, California
I used to love Turbo Tax for my tiny business but your too big for your britches now
What's great about it: It used to be easy 8 years ago
What's not so great: it keeps more and more complicated. I have had to file extensions for the last three years because of your glitches.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good can be better
on October 15, 2014
Posted by: Djb6969xx
from Oceanside, NY
TT does an excellent job with most basic returns. TT needs to handle K-1 (PTP) sales without needing a workaround. Intuit needs to realize that PTP are far more common now and users of TT should have to jump through hoops to get the correct data entered. This needs to be a priority!
What's great about it: Basic tax preparation is outstanding
What's not so great: K-1 section needs major overhaul
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Good Product Overall
on October 15, 2014
Posted by: Roobars
I've used TurboTax for a number of years now, and it's very good. It's annoying that I can't do W2s within the program, but must go online. This year, I also found an error in TT's treatment of a specialized tax code issue, and even by October, it had not been corrected. I must say, though, that this was very unusual. In the past, TT has known tax code features my accountant didn't know! A highly recommended product.
What's great about it: Easy to work through step-by-step
What's not so great: Can't do W2s on Mac, tax code errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good as Usual
on October 15, 2014
Posted by: berr56
from WY
Improved access to features makes TurboTax easier to use than ever. I have used TT for many years and appreciate the easy walk-thru guides as well as entry and review process.
What's great about it: Easy to Follow & Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Unprofessional program
on October 15, 2014
Posted by: Nothappy111
from New Jersey
The program forces one to override entries taken directly from a form k-1 or it will not accept e filing. This is absurd. I will explore alternative programs in the future. This error has existed for some time, but now, it prevents filing.
What's great about it: nothing
What's not so great: the error reviews are inaccurate
Written by a customer while visiting turbotax.intuit.com
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