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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Thanks Again...
on April 15, 2014
Posted by: A1ABubbles
With changes this year, it was great to have the guidance in filing. Having moved, using two locations for home office/work and change a personnal residence into a rental property was a great concern. After reviewing all te worksheet and forms needed to file properly, without TurboTax, we would have been losted. It was cost effective and well as easy to do.
Customer service was also great, when a missed placed CD prompted an online download.
What's great about it: Easy to use.. step by step.
What's not so great: Very long time to reach Customer Service, but when speaking with rep.they were most helpful and professional.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 15, 2014
Posted by: Bristoleer
We've used TurboTax for years and it's always quick and easy to use and file your taxes.
What's great about it: Easy to use, very good at finding deductrions
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Functional good product
on April 15, 2014
Posted by: WB123
Your product does what I pay for; Keith in your U.S. Customer Service dept. was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I always use Turbo Tax
on April 15, 2014
Posted by: DawnRock
I use TurboTax exclusively after mistakenly using a competitor's software one year because it was a little cheaper. You get what you pay for! TurboTax couldn't be any more user friendly and I am confident that it gets me my best return for my money. I don't know why anybody would use anything or anyone else.
What's great about it: easy to enter all my info, does all the math, prompts me to remember deductions
What's not so great: every year, I get an error on my business vehicle worksheet even though I go through the step-by-step directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax
on April 15, 2014
Posted by: chinner
excellent program
no complaints
no complaints
What's great about it: very good tax preparing aid
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great! Until time to file
on April 15, 2014
Posted by: Alabob
I did not file my State returns since Turbotax made it impossible to do(in my opinion) without my paying for audit insurance. I dont like to be manhandled as to how I spend my own money. I probably wont be using turbotax anymore.
What's great about it: Detailed with great checks.
What's not so great: Pressure to pay for audit insurance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent guide for each and every step.
on April 15, 2014
Posted by: Rikky
Complete Solutions to all queries and stepwise guidance..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Prefer earlier versions of Turbo Tax
on April 15, 2014
Posted by: bstev
For the past two years (possibly three) the "walk through" doesn't ask all the necessary questions until the section on review for errors. The review process will catch errors on the return but the errors were never asked in going through the step-by-step process.
There were several things on my "Farm" part of my return that were not covered in the initial questions but came up as errors in the review.
Several years ago the option to print was exactly that - you could print your return w\hen you clicked the "Print Return."
Now when you click "Print Return for filing" you have to save to PDF then go into that folder and print from there. I liked how it used to be when you had the option to print for filing and then print a copy in that window. I hate the method of printing you are using now.
Now when you click "Print Return for filing" you have to save to PDF then go into that folder and print from there. I liked how it used to be when you had the option to print for filing and then print a copy in that window. I hate the method of printing you are using now.
What's great about it: I like the home/business version
What's not so great: Initial review misses asking questions. Do not like the printing process.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com