Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
7 YR Double Declining Balance Depreciation
on April 15, 2014
Posted by: JJ3412
In the past, would spend 45 mins to several hours looking for the right trigers to calculate my depreciation using the 7 year declining balance method. This year the software recognized that I had another year to report and did the calculation for me.
It made my tax preparation much more enjoyable.
I have used Turbo Tax Home & Business for 7yrs and my friends use it too.
What's great about it: The system picked up the calculation from last year & computed this year's value.
What's not so great: I didn't have to get into the mathematics
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
The software greatly enhances a persons life experience for taxation! Especially so, I like how the software concentrates over a hundred pages of forms into just a few minutes of participation.
What's great about it: Concentrated Efforts Worthwhile
What's not so great: Disconnect for Understanding Business Strategies
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Just an outstanding Tax Software. We do not have any investments but when we do I will continue to use Turbo Tax. I waited until April 14 to do my taxes and I got through everything by the filing deadline (even though I stayed up until 2 am to finish and submit).
What's great about it: Easy to navigate, User friendly, Love the audit risk and error check
What's not so great: Nothing bad
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Turbo Tax continues to improve to make tax preparation easy and delightful to use. The screens are detailed and drilling down can be a pain at times,. but then the return doesn't list any errors and so electronic submission and direct deposit is easy and concise.
What's great about it: ALL went well and interface with ALL forms considerably better eith each new tax year
Pros: I had a baby, I moved, I bought or sold investments
I feel that Turbo Tax has gotten progressively worse over the past few years. If I have any tax situation beyond the fairly basic circumstances I am suddenly confronted with very complex questions from Turbo Tax that I do not know the answers to and Turbo Tax only provides reference to tax law documents. This is completely contrary to the supposed value of Turbo Tax. Unfortunately, these incidents occur after I have paid for the Turbo Tax program, after I have committed to Turbo Tax for filing and after I have spent numerous hours inputing data into the Turbo Tax return. This leaves me with the unhappy situation of guessing at what I am putting into my return to satisfy some unexplained variable or having to find the actual tax documents to learn what block on some form the Turbo Tax is referencing and what that block is asking for or determining that I have wasted my time and money on Turbo Tax and going to a tax professional. Needless to say, I have not chosen to use Turbo Tax to get a rush of anxiety ridden adrenalin or to play Russian Roulette with the IRS but this has been my most recent memories of using Turbo Tax. After over a decade of loyal Turbo Tax use, I am seriously considering doing something different next year.
This is the third year in a row that there was some internal Turbo Tax issue that prevented submission via the web. Of the three incidents, I was able, after several tries and various retransmitting to get the return e-filed and on the other occasion had to mail the return--and then fight to get my e-file costs refunded.
Even the nickname box on this review is getting kicked back for not having enough characters. What a hassle.
What's great about it: The basics are still well done and easy to do
What's not so great: the more advanced tax situations, like AMT, make me feel like I have been abandoned at the worst time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments