turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Easy return
on February 22, 2014
Posted by: SelfEmployedStu
from Atlanta, GA
Much less cost than my former accountant for just a little more of my time.
What's great about it: easy, detailed questions for max return
What's not so great: n/a
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Easy
on February 22, 2014
Posted by: DPRU
from Topeka, Ks
Turbo Tax is great- simple, fast, and helps every step.
Thank you
What's great about it: Easy to understand, fast reviews, safe and simple
What's not so great: Home and Business needed better explanation
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Help
on February 22, 2014
Posted by: 6838
from Frankfort, IN
Indiana Tax form, I didn't see anywhere to add for refund to go to auto deposit in bank account.
What's great about it: Very Quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013
on February 22, 2014
Posted by: Hwyl
from Hoogstraten, Belgium
There are many things in the return preparation which TurboTax handles well and which you do not bother with.
What's great about it: It's all automatic and yet you also have control of the forms
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
More confused then ever
on February 22, 2014
Posted by: HRM1
from Detroit
The college deductions and the schedule C guided tour left me stranded a few times. I had to manually enter data and go toturbo tax online support a couple times. I don't think it was as good as last year.
What's great about it: The interface is familiar
What's not so great: The guided tour left me stranded a few times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good job, but . . .
on February 22, 2014
Posted by: hccooper
from Troy, MI
Every year for the past 5 years, I try to use TurboTax to fill in my subcontractor 1099 MISC forms and either the software locks up , gets stuch, or I can't follow the step-by-step instructions and get messed up. This year I ended up printing out and mailing the 1099 MISC forms, YIPPY!, But, they didn't have my employer name, address, nor ID on them. OUCH!
Please put a usability epert to work on 1099 MISC preparation steps.
What's great about it: Guided tax preparation is super. I've used it for years.
What's not so great: Employee W2 and 1099 MISC Prep, NOT Intuitive, Does NOT work well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
CHARGE FOR BANK ACCOUNT REFUND
on February 22, 2014
Posted by: HPTAX
from Columbus Ohio
THIS CHARGE IS NOT DISCLOSED UNTIL YOU ELECT TO SEND AND EFILE
What's great about it: PRETTY SLICK BY INTUIT TO CHARGE FOR THIS
What's not so great: PRETTY SLICK BY INTUIT TO CHARGE FOR THIS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax your way to self freedom
on February 22, 2014
Posted by: ChopChop
from Loveland,CO
Great software that walks you thru everything A+
What's great about it: Just NICE!!
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
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