Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Process
on February 22, 2014
Posted by: wells20854
from Potomac, MD
Easy - each year gets easier.
What's great about it: Easy walk through of every tax aspect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets Easier every year
on February 22, 2014
Posted by: MattyHM
from Croton, NY
After many years of turbotaxing, the rocess gets simpler and simpler. All questions answered .
What's great about it: Very easy
What's not so great: Sometimes it misses taking you somewher
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Piece of cake!
on February 22, 2014
Posted by: needlegems
from upstate New York
This is a great and easy to use program. I have used the Home & Business version for over 5 years. The only complaint I had was that when my investments were downloaded from their site, all were in taxpayers name even though they downloaded under two different id numbers. I don't remember having that issue in previous years. I did appreciate being able to access "it's deductible".
What's great about it: Great directions
What's not so great: deciphering investments
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 22, 2014
Posted by: PCase
from Warsaw, IN
It is the best tax software I have used, I think it is very good at asking the right questions, much better that the tax service I used before doing my own!! Easy enough for most anyone to use.
What's great about it: Ease of use.
What's not so great: Had to pay to file State return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as it used to be
on February 22, 2014
Posted by: DennyFrank
from North Carolina
extra items (state or upgrades are VERY costly compared to your original purchase). I have been using Turbo Tax for many many years and this years version seems to be less automated than in the past. Perhaps it is time to consider using another brand next year.
What's great about it: does many of the calculations for you
What's not so great: does ot always transfer data correctly and does not always calculate items for you even when it has all of the necessary
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 22, 2014
Posted by: CaptJim2
from Alaska
I have been using Turbo Tax for a long time, tried one of the others years ago and ended up having to redo with Turbo Tax....
It is the best and easiest software to use - it asks all the right questions and simple to use...
What's great about it: Quick easy walk through
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 22, 2014
Posted by: AUGUST7
from Holland, MI
Ran into much frustration when I was ready to e file with my state return. I felt that this was due to a suggested download from Turbo Tax which I did complete...and then I had the problem of deleting my birthdate on the form. Ugh!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Alot of work but worth it
on February 22, 2014
Posted by: Lynn2014
from Minneapolis, MN
Turbo Tax walked me through every possible option. I feel good about my return. I have used it before and will use it again and again.
What's great about it: It makes sure you don't forget little items.
What's not so great: It takes a long time to finish
Written by a customer while visiting turbotax.intuit.com