Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on February 22, 2014
Posted by: AUGUST7
from Holland, MI
Ran into much frustration when I was ready to e file with my state return. I felt that this was due to a suggested download from Turbo Tax which I did complete...and then I had the problem of deleting my birthdate on the form. Ugh!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Alot of work but worth it
on February 22, 2014
Posted by: Lynn2014
from Minneapolis, MN
Turbo Tax walked me through every possible option. I feel good about my return. I have used it before and will use it again and again.
What's great about it: It makes sure you don't forget little items.
What's not so great: It takes a long time to finish
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Most compoicated, but easiest year yet.
on February 22, 2014
Posted by: RonLena
from Denver, CO
This years filing was our most complicated yet, but easiest to complete. Somehow let new comers know that it does get easier and the more organized a person is throughout the year makes the Turbotax entry a breeze. A seperate place for 1st and 2nd year filers questions would be great.
What's great about it: Prior year info next to current year info. Easy to fix areas of concern before filing. Helps organize for easy entry.
What's not so great: Experience is the best teacher regarding TurboTax. Let new comers know this.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Incomplete
on February 22, 2014
Posted by: 44260Turbotaxus
from Ohio
2 problems, 1) did not include IT-SBD form at all 2) assumed the higher tax rate for the whole year even though until 9/1/13 was a lower sales tax rate.
Program still makes you scroll off the screen to answer questions even on a 1920x1080 screen!!!
Please design screens to fit on a monitor
Import from Quicken still not quite right
What's great about it: covers most items well
What's not so great: did not cover Ohio form IT- SBD and did not account for change in sales tax rate during the year on out of state purchas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on February 22, 2014
Posted by: patbritt
from Richmond, VA
Turbo Tax is a very good tool with preparing taxes. User friendly and very helpful in clarifying all the categories.
What's great about it: Turbo tax is very user friendly and very good explaining each category
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to use.
on February 22, 2014
Posted by: ChairmanPAC
from New Fairfield, CT
This customer did not provide a text review.
What's great about it: I have used for many years and am quite comfortable wit TT
What's not so great: None that I can think of.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
VT from IN-152 has a error please get it fixed
on February 22, 2014
Posted by: Phil3
from SHARON, VERMONT
4 equal payment of $260 were timely made but VT IN-152 prints out 260; 10; 260, 529 on line 5b. This results in showing a penalty of $24. NO PENALTY IS DUE IF THE PAYMENTS ARE CORRECTLY SHONE ON THIS FORM.
HOW WILL I BE NOTIFIED THAT THIS HAS BEEN FIXED OR HOW TO PRINT A CORRECT FORM? YOU HAVE MY EMAIL ADDRESS ABOVE.!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home & Business
on February 22, 2014
Posted by: Snoopyheath
from Southern California
I have used TurboTax for 10 years now. It is a great program and always easy to use. It goes through all areas very specifically!
What's great about it: Easy to use and reliable
Written by a customer while visiting turbotax.intuit.com