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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Hard to understand where you are
on October 15, 2014
Posted by: schulmkg
It used to be that turbo tax would help you fill in the forms and let you see what it was filling as it went.
Now its all this guided nonsense so that when something goes odd, its almost impossible to figure out what is wrong where
I'm stuck in an infinite loop trying to efile while getting the same "we need a little bit more info from you" EVEN THOUGH THE TAX FILING IS COMPLET
What's great about it: fills out forms foryou
What's not so great: has gotten too "make it look simple"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 tax preparation
on October 15, 2014
Posted by: sdsdsd
Ideally it would be best if users could answer the Turbotax questions, and also be able to see how their answers impact the final tax forms.
Also, I did not see a category for payments made for the purchase of an established business. I could not find such a category under either the personal or the business sections.
What's great about it: Easy
What's not so great: Would like to see direct matchups with the 1040, also no place for...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxreturn 2013
on October 15, 2014
Posted by: MoeNikbakhsh
I enjoyed using Turbo Tax, and all guides and explanations.
It is very helpful and reliable.
It is very helpful and reliable.
What's great about it: Everythings are excellent in Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
So Confusing
on October 15, 2014
Posted by: BJTex
First let me say I am a long time Turbo Tax Home and Business Premier product user and have always liked working with it. Not so much this year. I struggled with trying to find the right screens to be able to enter information on the sale of investment property (i.e. house we bought for child who lived there for 2 years) I tried for probably 30 min to check box F before realizing I had to "find" a worksheet.....in order to do that and have it transfer. Also had problem with home office deduction worksheet. The explain this boxes have always given me clues as to what is acceptable to include in deductions and I didn't find much help there this year. I'll try again next year but may not come back unless it is easier. I called a CPA friend to walk me through some of the difficult places
What's great about it: Transfer of information from previous years
What's not so great: The work sheets were not easy this year. Specifically for Capital Gains/Loss
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better every year!
on October 15, 2014
Posted by: JORNOR
Easier to use every year. The steps are more logical, it's easier to ignore and skip irrelevant stuff. Seamlessly prepares the State forms, too. TurboTax continues to be the best tax preparation software available.
What's great about it: Easy to use; does all the math;
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX2013
on October 15, 2014
Posted by: TERRILL28
I am an amateur, not an accountant. I am under significant personal stress this past few months. Having the program walk me through everything was soothing and reassuring. I am a 63 year-old medical doctor, and even I could do my own taxes thanks to this Intuitive Intuit software.
What's great about it: Great instructions and explanations. Easy review and navigation
What's not so great: e-Filing was cumbersome. I had to restart my computer
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My past Turbo Tax returns passed audit without cha
on October 15, 2014
Posted by: ddmitch
NOL instructions could be better. There should be simple step by step instructions on how to calculate NOL and make sure they are forwarded to next years returns.
What's great about it: Great step by step instructions
What's not so great: Net operating losses (NOL) don't seem to automaticially forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Success - Again
on October 15, 2014
Posted by: JohnV44
Being able to re-ask a question 10 times (over time, in different contexts) is invaluable versus asking a professional at $$$/hour otherwise.
The path through all the convoluted sections is pretty well laid out, though certainly not ideal yet!
I love the data brought forward from past years and the overall reviews and tips given - not just to get one's taxes in.
What's great about it: There is lots of assistance to answer questinos - much quicker than goign online or over the phone!
What's not so great: Updates to Quicken do not automatically get readjusted in TurboTax. I believe you actually have to reimport all over!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com