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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy
on October 16, 2014
Posted by: Cardinal4Ever
from East Palo Alto, CA
I have been using Turbo Tax since 2007 and still love using it.
What's great about it: Reliable, Easy to Use, Flexible
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Download problems
on October 31, 2014
Posted by: FredGarb
from Cleveland, OH
I had a difficult time downloading from Quicken especially for tax transactions on securities. I also had a difficult time understanding and completing the option to provide a mailed in version of the security transactions after I spent a lot of time trying to figure out how to download each transaction from my broker. Make it clearer that this is an option (to not download) that is much easier to finishing the return.
What's great about it: Well organized, fairly easy to follow
What's not so great: hard to download from quicken
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Post Oct 15 Filing
on November 1, 2014
Posted by: bradleyb999
from Fairfax, Va
For the first time ever, I feel I was let down by turbo tax because of a lack of support after October 15. Please support:
1. web-based turbo tax after October 15
2. e-filing after October 15
2. e-filing after October 15
Thank you,
Brad
Brad
What's not so great: post oct 15 support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Help topics most excellent
on November 11, 2014
Posted by: JMerle
from Texas
This was a complicated year for me. I sold a home, financed another, and had questions about both transactions. The Help screens answered my questions to my satisfaction. I have tried a rival 1040 prep software and find TurboTax to be much more comprehensive. Thanks for a great product.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013 Home And Business-"smooth as butter"
on November 14, 2014
Posted by: BobHewitt
from North Carolina
Our experience with TurboTax 2013 Home And Business was "smooth as butter"! We really liked it!
We are moderately experienced with TurboTax software, having used it for several years. We usually go to the "Forms" part, and use last years stored records as a guide, in order to not "miss anything". This way we complete our taxes much quicker.
Then we go back through with the "Step-ByStep" Guide Me approach to check ourselves.
What's great about it: Thorough coverage of all tax issues available to "savvy users".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Military Deployed
on November 15, 2014
Posted by: Bobshan
from Tampa, FL
i was deployed for most of 2013 so I had a good extension before I was required to file my taxes. When I was ready, TurboTax was there ready for me. So easy as usual. The only hitch was trying to get the deduction for buying the program! I found this very ironic. I always recommend this product to my friends. I like to think of TurboTax as one of the very few things in my life that actually make my life easier. Thanks to you and your team for making this so easy!
What's great about it: Simply the easiest and fastest way to do taxes
What's not so great: Some small glitches that can be frustrating
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on November 16, 2014
Posted by: Mountainsky
from NH
Easy to use and thorough.
What's great about it: very detailed steps for maximum refund
What's not so great: tax planning for future would be helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super easy!!!!
on November 19, 2014
Posted by: jason1159
from Bay Area, CA
TurboTax makes is so easy to file your own taxes! Even small business owners and landlords can do their taxes in a couple of hours. I like the flexibility of looking at various depreciation methods for machinery and how it impacts my taxes.
What's great about it: very flexible and fast to file your taxes
What's not so great: None really
Written by a customer while visiting turbotax.intuit.com