Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Complex Program
on April 15, 2014
Posted by: Rexj
Interview questions should be asked based on context which is created based on user's answers so far.
2. In my daughter's W2 she has lots of letters in box 12 with 00 amount. TurboTax started asking lots of unnecessary questions which were unnecessary if amount is 0.
What's great about it: Detailed questions
What's not so great: Questions should be asked based on context or user's profile
made my life easier, even though i owe, so its off to work i go. thank you for this tool. i've been using your product for many years and will continue to use it, just wish it were more within my price range. i know it is still cheaper than going to a cpa, but was a struggle this year. again thank you for your product, i would rather do the taxes myself than have someone do them for me, not real trusting on that issue.
What's great about it: easy
What's not so great: price
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have used turbo tax for the last time---impossible to print re.turn for filing without doing it page by page even after downloading the most current form of Adobe. I will use a different one next year. I have used turbo tax for at least 12 years and this was the worst experience for those of us who choose not to e-file a return.
You have successfully turned this into the same nightmare that the most recent form of quick books accounting program---more detailed and complicated than most small businesses like mine need.
What's not so great: Printing of return impossible even after using all the help suggestions.
I appreciate how easy TruboTax makes the process of filing taxes! Some sections seem overly detailed but I think that's the U.S. tax laws and I'm glad your software is so thorough. Thank you so much for a great product!
What's great about it: Easy to use and when I'm stuck there are helpful links
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
It was easy to go back and make sure everything was entered right (but it did take three checks to be sure! I have used Turbo Tax for years and will use it again next year.
What's great about it: Easy to follow and file
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)