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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Great Assist
on February 25, 2014
Posted by: Laup
from Kendallville,In
Satisfied, I like being able to call you for help when II get into trouble
What's great about it: Stepanine Help correct my mess by Phone
What's not so great: getting to actual State form to correct my mistaken entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Family Resource
on February 25, 2014
Posted by: JGCFR
from South Carolina
Have used Turbo Tax for many years to prepare tax returns for the whole family and the family business. Turbo Tax is very very easy to use, expecially when allowing Turbo Tax to guide you through the process. At the end you get a reviw to double check the entries and notification when additional data is required. After completion, you get some indication of audit potential. It gives you a feeling of comfort that you got it right.
What's great about it: Excellent hand-holding with very detailed help guidance.
What's not so great: Imported date from Quickbooks requires extensive editing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help with my tax experience!
on February 25, 2014
Posted by: mar64
from Fulton, Maryland
Love this product! It makes tax time go smoothly for our household. I love the dashboard that tells you what your refund is adding up to.
What's great about it: Easy to use, walks you through confusing tax rules with ease! Especially my small business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's good, but a bit confusing in a few places
on February 25, 2014
Posted by: GuyGene
from Columbus MS
I've used TurboTax since way back when it was MacInTax, 1992 or so. I'm self employed and use my vehicles in my work, but this year for some reason, I couldn't find how to go back and make a mileage correction. I just guessed at mileage so I could move on with working on tax, thinking I could easily get back and enter the actual mileage, but I couldn't get back to that place. TurboTax also created TWO home office forms for some weird reason! I had to figure out which one to delete. The way the questions were in the interview, it made me think I had not already done the Form 8889 (or whatever home office form is). Overall, it's a decent tax program. But, I always check the competition, which is getting better too!
What's great about it: Simple, does the job
What's not so great: Caused me to create TWO forms by not being clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy peasy
on February 25, 2014
Posted by: nslaven
from milwaukee wi
have used turbo tax since 2010. no complaints or audits! easy and clear to use. I dread taxes but at least its bearable with great tax software!
What's great about it: makes daunting task easy and cheaper then taking them in
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
like my refund
on February 25, 2014
Posted by: l0b07
from Chesapeake, VA
I have used Turbo tax for almost 16 years and every year it meets my needs and really works well, so the only thing I found that wasn't easy to use this year was in the error check and going over the errors I had no way to look up the error and what it meant so I was confused with the answer I put in....which was why I initially left blank in the original field not enough explanation as to what the Feds where asking on vehicle as one was totaled causing a lose to replace vehicle.... other wise always happy to use Turbo tax
What's great about it: easy to use
What's not so great: no expaination with errors hard to understand what my answer should be
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I look forward to doing my taxes with Turbo Tax
on February 25, 2014
Posted by: itsbigr2
from Atlanta GA
I have been using Turbo Tax for about 10 years and it gets easier every year. It teaches me what the government is looking for when it comes to deductions so I can make better decisions throughout the year on some of my purchases. I recommend it to everyone! The only things I don't like is the fact I have to pay for State E-filing. This should be included with the purchase of the more expensive software.
What's great about it: Takes very little time
What's not so great: I have to pay for state efiling!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product - but could use some enhancements
on February 25, 2014
Posted by: Gandalf77
from Port Townsend, WA
I've been a user of the Turbotax (CD) version for over a decade and like it best. There may be newer competitors out there that I haven't tried, but Turbotax was the easiest for me when I had complex K-1, stocks, mutual funds and futures transactions to deal with. The biggest issue I have now is that the "It's Deductible" subprogram for valuing non cash charitable contributions is clunky, slow to use, and doesn't allow you to add your own items. I am also not pleased with the way it generates the Form 8283; the description lines for contributions sometimes get truncated. That being said, my issue is small compared to the ease of use and submittal of my taxes.
What's great about it: Easy to Use for moderately complex returns.If you organize your data, it becomes a very simple process.
What's not so great: The version of "Its Deductible" in the software is cumbersome, limited, and doesn't allow adds.
Written by a customer while visiting turbotax.intuit.com