Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Frustrated
on December 6, 2014
Posted by: upsetgeo
from Massachusetts
I bought the down load and delayed in preparing the returns. After that I bought a new computer. The emails were lost and so was the down load. I could not get my program that I paid for and I had to buy a new one.
What's great about it: Very thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always Satisfied!!
on January 31, 2014
Posted by: MrMJC
from Phoenix, AZ
Date shown for Fed repairs was 12/31/13 and actual date was 1/22/14. Help line needs to be more aware and display a statement that change cannot be made if dependent on upcoming Fed modifications.
What's great about it: Step-by-Step
What's not so great: Repairs waiting on Fed Changes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 12, 2014
Posted by: AUNTGEE1
from College Park, Georgia
This was my first time of preparing my own tax without someone assisting me. It took me a while but I learned so much through Turbo System. It was very easy for me to follow and I feel so good about preparing my own tax. I will continue to do my own tax, with just me and Turbo. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Job!
on November 16, 2014
Posted by: NAMHACH
from San Jose, Californai
Since I know Turbo Tax, I am very happy with my tax return. Turbo Tax saved me a lot of money and headache from my ex-tax preparers!
Thanks a lot and keep the good work!
Nam Hach
What's great about it: Easy to file, very helpful and accurate.
What's not so great: You don't have direct and instant answer system online.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using Turbo Tax for 20 some years
on January 4, 2015
Posted by: RichardTT
from Fort Myers, FL
Turbo Tax is the best option to a tax accountant service. Over the years the services have continued to be enhanced to cover most all tax return filing needs.
Thank you turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ
on January 11, 2015
Posted by: Shrimppatrol73
from pelzer sc
Took more time than I thought bud way less than manually doing my taxes.
What's great about it: easy to use guided me through step by step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So great to use
on October 28, 2014
Posted by: goss1
from Georgia
overall TurboTax is Great. I have used it for many years and will continue to use it.
What's great about it: I really like the way the program takes me through every option
What's not so great: hard to find instruction on page your working on
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on December 15, 2014
Posted by: adastra
from Wausau,WI
I like the simple approach which makes this software easy to use.
What's great about it: i have used trubo tax for many years and am a believer.
Written by a customer while visiting turbotax.intuit.com