 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Love Turbo Tax
on February 25, 2014
Posted by: GACowboy
from Atlanta, GA
On the whole a positive experience. In spite of going through the software step by step, there were places on the forms that were left unfilled. These had to be filled later which was not convenient. Turbo Tax should also include one state e-filing for free.
What's great about it: Walked me step by step through my return
What's not so great: Left some areas on the form unfilled
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20 years of TurboTax Success
on February 25, 2014
Posted by: MarvJ
from Culpeper, VA
You are the best!
What's great about it: TurboTax continues to wow me each year with their updates
What's not so great: Are you kidding???....TurboTax has no "cons"
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
took all day
on February 25, 2014
Posted by: patyo
from gainesville Fl
It took a longtime but it was my fault. Paperwork and detailes.
What's great about it: It was pretty simple
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
review of return
on February 25, 2014
Posted by: timbo11
from pdx
At error correction, it said there were 4 errors. It pulled up a form that required more information. I looked the form over and had no idea what it was for. I tried to guess what it was for and entered my best guess. Then I thought I might know where I could find it in the return. I went back to where I thought it might have been and couldn't find it.
When I returned to the error correction, it said I had no errors, so I went back to review and walked through. It still said no errors. I don't really know if there are any errors or not.
Every year this error page comes up and I have to try to grind through it to figure out just what the error is. This aspect of TT really needs a lot of work to improve the product.
When I returned to the error correction, it said I had no errors, so I went back to review and walked through. It still said no errors. I don't really know if there are any errors or not.
Every year this error page comes up and I have to try to grind through it to figure out just what the error is. This aspect of TT really needs a lot of work to improve the product.
What's not so great: error correction forms are very confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made a painful task less painful
on February 25, 2014
Posted by: SparkTracks
from Denver, CO
Thank goodness for software like TurboTax. It makes filing a tax return a process one can complete at home with confidence that the calculations will be correct and the opportunities for all your eligible tax deductions will be entered. Commonly asked/answered questions section makes it easy to prepare your own return and get questions answered. Highly recommend TurboTax.
What's great about it: carefully walks you thorugh the forms
What's not so great: too many tax forms!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Max My Refund!
on February 26, 2014
Posted by: TaxforChi
from downey. ca
I use Turbo tax every year return.
What's great about it: best of trade
What's not so great: n/a
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wow! Refund
on February 26, 2014
Posted by: Vic1T
from Denton, TX
I like the step by step guidance to all the categories so that you
feel that you have not missed anything.
feel that you have not missed anything.
What's great about it: Step Guidance
What's not so great: Social Security Entries Confusing this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Works on MAC
on February 26, 2014
Posted by: GDebt
from Columbus, Ohio
I tried to use this with windows 8.1 and deductions would stop calculating. On my Mac it worked fine. Kind of shocked. I had to run my taxes through 5 times. I got consisted results on a MAC and got a different result every time using windows 8.1 pro
What's great about it: worked and calculated properly on my MAC
What's not so great: stops calculating deductions on windows 8.1
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com