Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
TT Gave me the best return with a complete review
on February 26, 2014
Posted by: Jim1530
from Fort Wayne, IN
TT gave the best return with the maximum deductions for my small business. There was a problem that the K-1 forms were present on the review and no instructions on how to get rid of them. The TT HELP gave some clues but was not very explicit on “how to.” Even with this minor trouble I’d still recommend TT for future use!
What's great about it: TT covered every possable deduction I could use and maximised my decutions.
What's not so great: Had a hard time getting rid of the K-1 forms due to poor instructions on how to get rid of these forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on February 26, 2014
Posted by: pac2
from Colorado
cont. from above - ...Individual part to finish the taxes. What am I missing? I've already sent in the W-2's, but it acts like I haven't completed the forms. I didn't have this trouble last year. When I opened Turbo tax last year I could immediately chose which file to work on.
What's not so great: Every time I open Turbo Tax for this year I have to go thru the W-2 part before it will allow me to enter the the 1040
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Done
on February 26, 2014
Posted by: Robert666
from Chicago, IL
Easy way to handle a complicated process
Would like to see a checklist of things to collect for next year's tax.
What's great about it: Step by Step
What's not so great: Need more guidance
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax evaluation
on February 26, 2014
Posted by: LGKRRS
from Fayette, MO
For the most part it was clear and easy, but occasionally some of the instructions were not so clear.
What's great about it: Easy to follow the guided instructions.
What's not so great: Not sure what is actually happening at times. I follow the instructions, without fully understanding what I am doing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014Taxes
on February 26, 2014
Posted by: IkeinNV2013
from Nevada
I have used Turbo Tax for years. It is the only way to do your own taxes.
What's great about it: Easy data downloads
What's not so great: problem with dates on sales tax form
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got it Done!
on February 26, 2014
Posted by: gjcj
from Kodiak, AK
No matter the gimmick or selling line, taxes are no fun. TurboTax makes it as tolerable as it can possibly be. Thank you for that.
What's great about it: great guide to details
What's not so great: the "yes" and "no" buttons were off my screen and scrolling down got very old.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pretty good but not easy
on February 26, 2014
Posted by: gorp
from Missoula, MT
I think more explainations are in order and reviewing pages is not as easy as it used to be
What's great about it: Clean copies
What's not so great: Not enough explaination for gambling deductions and Hsa
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
so so
on February 26, 2014
Posted by: ray2800
from alamogordo, nm
the worst problem I have is, having done my own taxes all of my life, it's hard, as they ask questions, and you have no idea where the info is going. if you haven't done your own taxes, and have simple to moderate returns it would be great. the downloads from my stock brokers always cause problems. this year, it indicated I had foreign wages, when what I had was foreign dividends, and I had a hard time getting rid of form 2555.
What's great about it: very complete for simple returns
What's not so great: stock broker downloads cause problem
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com