turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Max My Refund!
on February 26, 2014
Posted by: TaxforChi
from downey. ca
I use Turbo tax every year return.
What's great about it: best of trade
What's not so great: n/a
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Wow! Refund
on February 26, 2014
Posted by: Vic1T
from Denton, TX
I like the step by step guidance to all the categories so that you
feel that you have not missed anything.
What's great about it: Step Guidance
What's not so great: Social Security Entries Confusing this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Works on MAC
on February 26, 2014
Posted by: GDebt
from Columbus, Ohio
I tried to use this with windows 8.1 and deductions would stop calculating. On my Mac it worked fine. Kind of shocked. I had to run my taxes through 5 times. I got consisted results on a MAC and got a different result every time using windows 8.1 pro
What's great about it: worked and calculated properly on my MAC
What's not so great: stops calculating deductions on windows 8.1
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TT Gave me the best return with a complete review
on February 26, 2014
Posted by: Jim1530
from Fort Wayne, IN
TT gave the best return with the maximum deductions for my small business. There was a problem that the K-1 forms were present on the review and no instructions on how to get rid of them. The TT HELP gave some clues but was not very explicit on “how to.” Even with this minor trouble I’d still recommend TT for future use!
What's great about it: TT covered every possable deduction I could use and maximised my decutions.
What's not so great: Had a hard time getting rid of the K-1 forms due to poor instructions on how to get rid of these forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
on February 26, 2014
Posted by: pac2
from Colorado
cont. from above - ...Individual part to finish the taxes. What am I missing? I've already sent in the W-2's, but it acts like I haven't completed the forms. I didn't have this trouble last year. When I opened Turbo tax last year I could immediately chose which file to work on.
What's not so great: Every time I open Turbo Tax for this year I have to go thru the W-2 part before it will allow me to enter the the 1040
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Done
on February 26, 2014
Posted by: Robert666
from Chicago, IL
Easy way to handle a complicated process
Would like to see a checklist of things to collect for next year's tax.
What's great about it: Step by Step
What's not so great: Need more guidance
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax evaluation
on February 26, 2014
Posted by: LGKRRS
from Fayette, MO
For the most part it was clear and easy, but occasionally some of the instructions were not so clear.
What's great about it: Easy to follow the guided instructions.
What's not so great: Not sure what is actually happening at times. I follow the instructions, without fully understanding what I am doing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2014Taxes
on February 26, 2014
Posted by: IkeinNV2013
from Nevada
I have used Turbo Tax for years. It is the only way to do your own taxes.
What's great about it: Easy data downloads
What's not so great: problem with dates on sales tax form
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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