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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excelent
on February 26, 2014
Posted by: Cocibolca2014
from Hayward, Ca.
I like the Turbo Tax I used for long time, excellent product and I recommended to all my friends and family
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
One down & two to go.
on February 26, 2014
Posted by: NACL1
from Amory, Missisasippi
I've received great support in:
1. Initial entry oi Turbo Tax program o0n my computer
2. I had a question about application of the program that was resolved over the telephone
1. Initial entry oi Turbo Tax program o0n my computer
2. I had a question about application of the program that was resolved over the telephone
What's great about it: Ease of entry & instantaneous results.
What's not so great: The printing phase is confusing but workable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie!
on February 26, 2014
Posted by: DoctorTeach
from Tampa, FL
TT was great I did every adult in my family and walking through the step by step was great. On my personal I had to go back and navigate through several forms on my own which was easy to do as well. Electronic submission is awesome!
What's great about it: Easy to follow and easy to navigate on your own.
What's not so great: Some of the help is too generic, based on the form being filled in it should carry more info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
lacks human response
on February 26, 2014
Posted by: luapou812
from Charlottesville VA
If I could pay a fee of $xx to be able to speak with an informed person, it would be a GREAT BENEFIT. Make the fee progressive ... first two calls $10, third through fifth, $15, sixth through tenth $25, beyond that $100 per call. That will keep the chatty Cathys at bay but help the Dummy Dons a lot.
What's great about it: basics are easy to follow - no need to talk
What's not so great: sometimes I need to hear my question and your answer ... the help sections are useless when I don't understand the terms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as always
on February 26, 2014
Posted by: carolinakicks23
from greenville, sc
used for over a decade now
What's great about it: easy, fast, well done
What's not so great: price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes the impossible possible
on February 26, 2014
Posted by: RougeNoir
from Houston, TX
Filing taxes is so complicated. TurboTax makes it an easy step by step process. Very happy with the results...
What's great about it: Easy, step by step...
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
llfe made easier
on February 26, 2014
Posted by: pluto21
from st louis mo
All my taxes done, with ease!!
What's great about it: any body can use this product
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Make's it easy
on February 26, 2014
Posted by: LarryDgr
from Arcata, Ca
I've been using TurboTax for many years. It has taken the pain out of doing my tax returns. Very simple to use. A lot of notes on what items mean. This year, had a business so added the business module. Again, very easy to use.
What's great about it: It allows the user to stay focused on one area at time. Less likely to make mistakes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com