Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
walk through was great
on February 26, 2014
Posted by: Bubba1x
from Cottage Grove Oregon
Overall very good
What's great about it: easy to use
What's not so great: difficult to find areas walked through
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product....however....
on February 26, 2014
Posted by: DHLRunner
from Indianapolis
Turbo Tax found & imported my last year's tax return, which speeds things up considerably, however, it brought over the incorrect amount for a state refund from 2012 return. It said I received a refund of $47, when it actually was for $269. The 2012 return showed the larger amount as did the 1099G, so I had to override the entry. People not paying attention could have to answer questions later.
What's great about it: easy to navigate, great explanations
What's not so great: a glitch...have never seen one in 15-20 years I've used Turbo Tax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome, Turbotax is the best
on February 26, 2014
Posted by: dmbpayne
from Upper Marlboro MD
six stars / always on point with the ever changing tax laws.
What's great about it: user friendly, audit free, efficient
What's not so great: I had difficulty for the first time acquiring the CD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
File at a snails pace. Only kidding (a little)
on February 26, 2014
Posted by: MustardMan
from Big Rapids, MI
Overall I thought this program was ok. Each time I returned to the program, the start-up time was quite tedious (very slow). Also, the program had difficulty accepting some of the entries on the city forms. This was a little annoying.
What's great about it: Walk through - step by step - was fairlly easy to follow
What's not so great: Program loaded very slowly and some of the screens seemed redundant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GETS BETTER, FASTER, AND EASIER EVERY YEAR
on February 26, 2014
Posted by: RGSPDS
from GILBERT, ARIZONA
AS THE TITLE INDICATES, TURBO TAX SOFTWARE MAKES IT EASIER AND FASTER TO DO BOTH FEDERAL AND STATE INCOME TAXES ------ AND THE OVERALL EXPERIENCE OF DOING TAXES GETS BETTER EVERY YEAR THANKS TO TURBO TAX. THANKS !
What's great about it: DATA TRANSFERS FROM ONE YEAR TO THE NEXT
What's not so great: STATE TAX QUESTIONS WERE NOT CLEAR
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 26, 2014
Posted by: Muzz69
from Chico, CA
Turbo Tax has been my choice for tax preparation since last century.
What's great about it: Easy to use. Clear simple questions.
What's not so great: Didn't transfer all of last years data to this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Whew! I'm done!
on February 27, 2014
Posted by: AbundantTeam
from Durango, Colorado
Filling in the forms and understanding how to do it correctly, after adding a 2nd state with income, was a difficult process to follow.
What's great about it: Automatic filling in of info is fantastic!!
What's not so great: 2nd state taxes was a complex process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made It Easy
on February 27, 2014
Posted by: Parker15
from Bradford, NY
I'd like to put something negative about Turbo Tax, but I really can not think of anything. I had a farm for years and before using Turbo Tax it was such a chore making sure we had all the right forms filled out and didn't miss deductions. Then there were all the calculations. Of course then came the worry over whether it was done correctly. Turbo Tax takes care of all that.
What's great about it: Used Turbo Tax for years. Does all the calculatios and forms that used to take hours
What's not so great: Can't think of any at the moment
Written by a customer while visiting turbotax.intuit.com