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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Gets the taxes done
on January 7, 2014
Posted by: KCVA
from Hampton Roads, VA
Makes working through most details much more straight forward than doing them by hand. I really appreciate they give me the option to do the W2s on my PC instead of in the cloud somewhere. I only wish some of the less common forms (like the schedule H "nanny taxes" and state forms) explained vauge things a little better, but I know it would have to cost more that way would I wouldn't want either.
What's great about it: Quicker than by hand
What's not so great: Not lots of details sometimes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 18, 2014
Posted by: JoeFed
from Saratoga Springs. NY
My return is a little complex. Turbo tax handled all my forms with ease. Asked the right questions and more important answered my questions in a way I could understand. Highly recommended.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on February 21, 2014
Posted by: smedleywhimple
I made out my return. Paid by credit card to e-mail it, Turbo tax won't e-mail it and I can't find out why
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on April 10, 2014
Posted by: schmidty97
Have used turbo tax for several years and always been satisfied! Just for reference, we have a somewhat complicated tax setup. Have several misc 1099 incomes to report, 2 farm businesses, a beauty salon, residual income and 3 W-2 incomes to report. Turbo tax makes it easy to get all info in and in the right spots!
What's great about it: easy to understand, explains it all very clearly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best of all worlds
on September 22, 2014
Posted by: oneeyeJack
from Tehachapi CA
I have been using Turbo Tax for both my wife's and my separate business. No hangups, no audits no sweat. Great product!
What's great about it: step by step guidance
What's not so great: none that come to mind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great deduction finder and easy to use
on October 15, 2014
Posted by: JMARVIN
from Bryan, TX
I've used since about 1987. It gets better every year.
What's great about it: program details and accuracy
What's not so great: no cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
very disappointed
on October 20, 2014
Posted by: taxpreparer2
from Iowa
I am very disappointed with turbo tax this year. I should have been able to efile my state return even tho the federal could not. I paid to e-file the state return, have not received a refund, and cannot e-file the state return, despite your statement that a rejected return could be filed by Oct. 20. Today is the 20 of Oct. and I have unsuccessfully tried to e-file the state return. Obviously, you have already shut everything down. I am also disappointed that there are no telephone numbers to contact you, regarding problems with your system. You are very willing to take our money, but don't want to help when we need it.
What's not so great: problems filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
we finally were able to file
on October 23, 2014
Posted by: Magister
from Silicon Valley,CVA
Customer service helped us out, but we didn't realize that what we thought had been submitted before the extension, didn't actually go thru. The good news, we saved $900... so it was worth it.
What's great about it: on second call with TurboTax we got excellent help finding the areas that needed correction
What's not so great: the usual in-system check didn't seem to work when we THOUGHT we filed on 1014
Written by a customer while visiting turbotax.intuit.com