Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2013 Home and Business
on April 14, 2014
Posted by: GND1
Liked Turbo in all its forms. Easy to follow and easy to correct possible problems. Just last stage-would NOT save as desired or print suggested forms.
What's great about it: Great use of last years data. Easy to navigate
What's not so great: Would not print a copy or save file to where I wanted it to be saved.
Turbo Tax walked me through every step of my return which included rental property, business expenses and more. It was easier that dealing with an accountant.
What's great about it: Easy to use
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I love this product. I did tax returns for a living years ago...got so burned out I let CPA's do my taxes for a dozen years. It was expensive and I had to review their work to find THEIR mistakes! I began using TurboTax 4 or 5 years ago and, although it takes me a bit of time to input the data, I am more confident that my taxes are right and I'm getting my best tax results. As long as I am able to enter data, I will never go back to a "professional" tax person. That being said...TurboTax, will you, please, provide an understandable explanation for how to arrive at the "adjusted basis" of a car?!
What's great about it: Easy to use...and reminds me of every possible tax break.
What's not so great: Difficult/irregular calculations are not explained. :-(
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
I received prompt and helpful advise from an Intuit Tax Advisor regarding an uncommon tax question that was pretty difficult. I received easy step by step instructions emailed to me from the advisor.
What's great about it: Speaking with a Tax Advisor
I've used Turbo Tax for more than 20 years, business version for more than 6 years and have never had a problem with my taxes, nor any family member I've done. I'll continue next year too with Turbo Tax.
What's great about it: Reliable user interface, familiar to Turbo Tax users
What's not so great: Sometimes difficult to find quick answers